{"version":"1.0","provider_name":"Enreach ES","provider_url":"https:\/\/enreach.es\/ca\/","title":"Com dissenyar un programa d\u2019experi\u00e8ncia del client omnicanal - Enreach ES","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"kIuiZSayCi\"><a href=\"https:\/\/enreach.es\/ca\/blog\/com-dissenyar-un-programa-dexperiencia-del-client-omnicanal\/\">Com dissenyar un programa d\u2019experi\u00e8ncia del client omnicanal<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enreach.es\/ca\/blog\/com-dissenyar-un-programa-dexperiencia-del-client-omnicanal\/embed\/#?secret=kIuiZSayCi\" width=\"600\" height=\"338\" title=\"&#8220;Com dissenyar un programa d\u2019experi\u00e8ncia del client omnicanal&#8221; &#8212; Enreach ES\" data-secret=\"kIuiZSayCi\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enreach.es\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/29-dispositivos-1.jpg","thumbnail_width":970,"thumbnail_height":630,"description":"En l\u2019experi\u00e8ncia del client, els l\u00edders s\u2019enfronten al repte de satisfer les creixents expectatives de l\u2019usuari, que actualment evolucionen m\u00e9s r\u00e0pid. Un bon programa de CX omnicanal ofereix als clients la possibilitat de saltar d\u2019un canal a un altre en funci\u00f3 de les seves prefer\u00e8ncies i s\u2019integra en una experi\u00e8ncia unificada on els agents poden... Read more &raquo;"}