{"version":"1.0","provider_name":"Enreach ES","provider_url":"https:\/\/enreach.es\/ca\/","title":"Qu\u00e8 \u00e9s un call center de trucades entrants? - Enreach ES","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"XMCQSMvsIS\"><a href=\"https:\/\/enreach.es\/ca\/blog\/que-es-un-call-center-de-trucades-entrants\/\">Qu\u00e8 \u00e9s un call center de trucades entrants?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enreach.es\/ca\/blog\/que-es-un-call-center-de-trucades-entrants\/embed\/#?secret=XMCQSMvsIS\" width=\"600\" height=\"338\" title=\"&#8220;Qu\u00e8 \u00e9s un call center de trucades entrants?&#8221; &#8212; Enreach ES\" data-secret=\"XMCQSMvsIS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enreach.es\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/77-contact-center-1.jpg","thumbnail_width":970,"thumbnail_height":630,"description":"Quan les persones parlen sobre els call center, sovint es pregunten si \u00e9s \u201centrant\u201d o \u201csortint\u201d. La difer\u00e8ncia entre l\u2019un i l\u2019altre simplement es refereix a qui realitza la trucada. Si un usuari fa un trucada entrant, aquesta est\u00e0 \u201carribant\u201d al centre de trucades. Si un agent realitza una trucada que \u00e9s sortint, aquesta est\u00e0... Read more &raquo;"}