{"id":32836,"date":"2016-11-03T09:00:00","date_gmt":"2016-11-03T08:00:00","guid":{"rendered":"https:\/\/enreach.es\/blog\/blognova-funcionalitat-en-el-modul-de-detall-de-trucades\/"},"modified":"2022-06-23T13:49:50","modified_gmt":"2022-06-23T13:49:50","slug":"blognova-funcionalitat-en-el-modul-de-detall-de-trucades","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/blognova-funcionalitat-en-el-modul-de-detall-de-trucades\/","title":{"rendered":"Nova funcionalitat en el m\u00f2dul de detall de trucades"},"content":{"rendered":"<p>La nova funcionalitat en el <strong>m\u00f2dul de detall de trucades<\/strong> consisteix en una millora que repercuteix en tots el <strong>serveis de <\/strong><a href=\"\/\/www.masvoz.es\/productes\/telefonia-intel%C2%B7ligent\"><strong>telefonia intel\u00b7ligent<\/strong><\/a> com la <a href=\"\/\/www.masvoz.es\/productes\/numeracio-telefonica\"><strong>numeraci\u00f3<\/strong><\/a>, la <a href=\"\/\/www.masvoz.es\/productes\/centraleta-virtual\"><strong>centraleta virtual<\/strong><\/a> i el <a href=\"\/\/www.masvoz.es\/productes\/contact-center-al-nuvol\"><strong>cloud contact center<\/strong><\/a>. L\u0092&#8217;objectiu de la funcionalitat \u00e9s afegir una eina que permeti <strong>millorar l\u0092&#8217;an\u00e0lisi de les trucades rebudes<\/strong>. S\u0092&#8217;ha posat en producci\u00f3 una nova versi\u00f3 del <a href=\"\/\/www.masvoz.es\/productes\/tauler-de-control\">tauler de control<\/a> que incorpora una nova funcionalitat en el <a href=\"\/\/www.masvoz.es\/productes\/tauler-de-control-modul-detall\">m\u00f2dul de detall de trucades<\/a>. D\u0092&#8217;aquesta manera, quan es realitza una <strong>consulta sobre les trucades rebudes o emeses en el m\u00f2dul de detall<\/strong>, l\u0092&#8217;usuari pot escollir entre dues modalitats:<\/p>\n<p><strong>Modalitat 1: Veure trucades entre 2 dates.<\/strong> Aquesta consulta torna totes les trucades cursades des de la data i hora d\u0092&#8217;inici i la data i hora final informades en el filtre. Per exemple:<\/p>\n<ul>\n<li>Data inici: 26\/09\/2016<\/li>\n<li>Hora inici: 8:00h<\/li>\n<li>Data final: 28\/09\/2016<\/li>\n<li>Hora final: 10:00h<\/li>\n<\/ul>\n<p>El resultat de la consulta seran totes les trucades rebudes des del dia 26 a les 8h, fins el dia 28 a les 10h.<\/p>\n<p><strong>Modalitat 2: Veure trucades en una franja hor\u00e0ria determinada. <\/strong> Aquesta consulta torna totes les trucades cursades en una franja hor\u00e0ria en concret. Per exemple:<\/p>\n<ul>\n<li>Data inici: 26\/09\/2016<\/li>\n<li>Hora inici: 8:00h<\/li>\n<li>Data final: 28\/09\/2016<\/li>\n<li>Hora final: 10:00h<\/li>\n<\/ul>\n<p>El resultat de la consulta seran totes les trucades rebudes entre les 8h i les 10h, dels dies 26, 27 i 28. Per utilitzar la segona modalitat, nom\u00e9s s&#8217;\u0092ha d\u0092activar el check box de \u0093franja hor\u00e0ria\u0094 del m\u00f2dul de detall de trucades. <br \/>\n<a href=\"\/\/www.masvoz.es\/sobre\/empresa\"><\/a><\/p>\n<p><a href=\"\/\/www.masvoz.es\/sobre\/empresa\">Masvoz<\/a>, operador de telecomunicacions especialitzat en <strong>serveis de telefonia cloud per a empreses<\/strong>, comercialitzat en un model <strong>SaaS<\/strong> (Software as a Service) i <strong>pagament per \u00fas<\/strong>, d\u00f3na resposta a les peticions dels seus clients afegint permanentment intel\u00b7lig\u00e8ncia i funcionalitats a la seva soluci\u00f3 de telefonia cloud i el seu tauler de control.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aquest m\u00f2dul del tauler de control permet veure el detall dels contactes mantinguts entre dos dates determinades (l\u00ednia trucada, dest\u00ed al qual s\u0092ha enviar la trucada, n\u00famero d\u0092origen, data, hora, durada\u0085). A m\u00e9s, permet aplicar filtres de cerca per facilitar l\u0092an\u00e0lisi de les trucades.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2146],"tags":[],"class_list":["post-32836","post","type-post","status-publish","format-standard","hentry","category-noticies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nova funcionalitat en el m\u00f2dul de detall de trucades - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/ca\/blog\/blognova-funcionalitat-en-el-modul-de-detall-de-trucades\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nova funcionalitat en el m\u00f2dul de detall de trucades - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Aquest m\u00f2dul del tauler de control permet veure el detall dels contactes mantinguts entre dos dates determinades (l\u00ednia trucada, dest\u00ed al qual s\u0092ha enviar la trucada, n\u00famero d\u0092origen, data, hora, durada\u0085). 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