{"id":33031,"date":"2017-10-05T07:46:25","date_gmt":"2017-10-05T05:46:25","guid":{"rendered":"https:\/\/enreach.es\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/"},"modified":"2017-10-05T07:48:14","modified_gmt":"2017-10-05T07:48:14","slug":"clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/","title":{"rendered":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web"},"content":{"rendered":"

Les empreses busquen noves formes de comunicar-se amb els seus clients, facilitant una comunicaci\u00f3 m\u00e9s \u00e0gil, r\u00e0pida, senzilla, gratu\u00efta i adaptada a l\u2019\u00fas actual de les noves tecnologies per part dels usuaris. Qu\u00e8 pot ser m\u00e9s f\u00e0cil que clicar i parlar?<\/p>\n

Click&Talk <\/strong>\u00e9s un servei que permet als usuaris del teu web parlar amb el teu centre d\u2019atenci\u00f3 a clients en un clic<\/strong>, usant el seu propi navegador a qualsevol pa\u00eds, sense necessitat d\u2019auriculars ni dispositius addicionals i sense haver d\u2019instal\u00b7lar cap plug-in o aplicatius. Amb la simplicitat i efici\u00e8ncia de la telefonia intel\u00b7ligent de masvoz.<\/p>\n

Click&Talk est\u00e0 basat en WebRTC (web real-time communications), la tecnologia que est\u00e0 revolucionant les comunicacions. L\u2019est\u00e0ndard WebRTC converteix als navegadors web en aplicacions de transmissi\u00f3 d\u2019\u00e0udio i v\u00eddeo en temps real, i ja est\u00e0 suportat pel 80% dels navegadors usats pels internautes<\/a>. Click&Talk ofereix alternatives per defecte<\/strong> per a navegadors incompatibles, assegurant el 100% de connexions.<\/p>\n

Click&Talk: Quins avantatges ofereix aquest nou servei?<\/strong><\/h5>\n
    \n
  1. Estalvi d\u2019un 80% en les trucades gratu\u00eftes al call center<\/strong><\/li>\n<\/ol>\n

    Ofereix un nou canal de comunicaci\u00f3 simple i gratu\u00eft complementari als n\u00fameros 900, obert 24\/7 i a tot el m\u00f3n. Segueix oferint trucades a cost zero pels teus usuaris, per\u00f2 estalvia fins un 80% en els costos de l\u2019atenci\u00f3 d\u2019aquestes trucades.<\/p>\n

      \n
    1. Servei immediat, f\u00e0cil de configurar i r\u00e0pid d\u2019activar<\/strong><\/li>\n<\/ol>\n

      Amb la simplicitat dels serveis de telefonia intel\u00b7ligent. Nom\u00e9s has d\u2019afegir el servei Click&Talk a la teva pr\u00f2pia p\u00e0gina web insertant el codi, decidir com i on vols atendre les trucades rebudes, i configurar en un clic les diferents funcionalitats del servei<\/strong>.<\/p>\n

        \n
      1. Millora la intel\u00b7lig\u00e8ncia del teu negoci <\/strong><\/li>\n<\/ol>\n

        Configura i gestiona tota la informaci\u00f3 del servei accedint al teu tauler de control en el moment en qu\u00e8 ho necessitis, estiguis on estiguis i amb qualsevol dispositiu connectat a Internet. Restringeix les trucades per pa\u00efsos i extreu les estad\u00edstiques i la despesa del servei. A m\u00e9s, pots fer call-tracking de les trucades<\/strong> efectuades a trav\u00e9s de Click&Talk<\/strong><\/a> amb la teva eina d\u2019anal\u00edtica web. Per tant, podr\u00e0s mesurar i quantificar els resultats en tot moment.<\/p>\n

          \n
        1. Soluci\u00f3 completa d\u2019atenci\u00f3 telef\u00f2nica professional <\/strong><\/li>\n<\/ol>\n

          Click&Talk<\/strong> s\u2019integra nativament amb Cloud Contact Center<\/a>, el servei \u2018cloud\u2019 de masvoz per atenci\u00f3 a clients. Les trucades dels usuaris es dirigeixen al call center, de la mateixa forma que es dirigeixen les trucades de qualsevol l\u00ednia o numeraci\u00f3 especialitzada<\/a>. Mitjan\u00e7ant Cloud Contact Center, agents i supervisors gestionen trucades i campanyes de telem\u00e0rqueting amb una eina avan\u00e7ada i flexible.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Les empreses busquen noves formes de comunicar-se amb els seus clients, facilitant una comunicaci\u00f3 m\u00e9s \u00e0gil, r\u00e0pida, senzilla, gratu\u00efta i adaptada a l\u2019\u00fas actual de les noves tecnologies per part dels usuaris. Qu\u00e8 pot ser m\u00e9s f\u00e0cil que clicar i parlar? Click&Talk \u00e9s un servei que permet als usuaris del teu web parlar amb el… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":27663,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2146],"tags":[],"class_list":["post-33031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticies"],"acf":[],"yoast_head":"\nClick&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Les empreses busquen noves formes de comunicar-se amb els seus clients, facilitant una comunicaci\u00f3 m\u00e9s \u00e0gil, r\u00e0pida, senzilla, gratu\u00efta i adaptada a l\u2019\u00fas actual de les noves tecnologies per part dels usuaris. Qu\u00e8 pot ser m\u00e9s f\u00e0cil que clicar i parlar? Click&Talk \u00e9s un servei que permet als usuaris del teu web parlar amb el... Read more »\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\" \/>\n<meta property=\"og:site_name\" content=\"Enreach ES\" \/>\n<meta property=\"article:published_time\" content=\"2017-10-05T05:46:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-10-05T07:48:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"970\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Enreach\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"Enreach\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\"},\"author\":{\"name\":\"Enreach\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"headline\":\"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web\",\"datePublished\":\"2017-10-05T05:46:25+00:00\",\"dateModified\":\"2017-10-05T07:48:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\"},\"wordCount\":472,\"image\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg\",\"articleSection\":[\"Not\u00edcies\"],\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\",\"url\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\",\"name\":\"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg\",\"datePublished\":\"2017-10-05T05:46:25+00:00\",\"dateModified\":\"2017-10-05T07:48:14+00:00\",\"author\":{\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"breadcrumb\":{\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage\",\"url\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg\",\"contentUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg\",\"width\":970,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/enreach.es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/enreach.es\/#website\",\"url\":\"https:\/\/enreach.es\/\",\"name\":\"Enreach ES\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/enreach.es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\",\"name\":\"Enreach\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"caption\":\"Enreach\"},\"sameAs\":[\"https:\/\/enreach.es\"],\"url\":\"https:\/\/enreach.es\/ca\/blog\/author\/mk-admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/","og_locale":"ca_ES","og_type":"article","og_title":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES","og_description":"Les empreses busquen noves formes de comunicar-se amb els seus clients, facilitant una comunicaci\u00f3 m\u00e9s \u00e0gil, r\u00e0pida, senzilla, gratu\u00efta i adaptada a l\u2019\u00fas actual de les noves tecnologies per part dels usuaris. Qu\u00e8 pot ser m\u00e9s f\u00e0cil que clicar i parlar? Click&Talk \u00e9s un servei que permet als usuaris del teu web parlar amb el... Read more »","og_url":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/","og_site_name":"Enreach ES","article_published_time":"2017-10-05T05:46:25+00:00","article_modified_time":"2017-10-05T07:48:14+00:00","og_image":[{"width":970,"height":630,"url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg","type":"image\/jpeg"}],"author":"Enreach","twitter_card":"summary_large_image","twitter_misc":{"Escrit per":"Enreach","Temps estimat de lectura":"2 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#article","isPartOf":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/"},"author":{"name":"Enreach","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"headline":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web","datePublished":"2017-10-05T05:46:25+00:00","dateModified":"2017-10-05T07:48:14+00:00","mainEntityOfPage":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/"},"wordCount":472,"image":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg","articleSection":["Not\u00edcies"],"inLanguage":"ca"},{"@type":"WebPage","@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/","url":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/","name":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web - Enreach ES","isPartOf":{"@id":"https:\/\/enreach.es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage"},"image":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg","datePublished":"2017-10-05T05:46:25+00:00","dateModified":"2017-10-05T07:48:14+00:00","author":{"@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"breadcrumb":{"@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/"]}]},{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#primaryimage","url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg","contentUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/65-movilidad.jpg","width":970,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/enreach.es\/ca\/blog\/clicktalk-la-connexio-perfecta-amb-els-usuaris-del-teu-web\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/enreach.es\/"},{"@type":"ListItem","position":2,"name":"Click&Talk: la connexi\u00f3 perfecta amb els usuaris del teu web"}]},{"@type":"WebSite","@id":"https:\/\/enreach.es\/#website","url":"https:\/\/enreach.es\/","name":"Enreach ES","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enreach.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Person","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3","name":"Enreach","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/enreach.es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","caption":"Enreach"},"sameAs":["https:\/\/enreach.es"],"url":"https:\/\/enreach.es\/ca\/blog\/author\/mk-admin\/"}]}},"_links":{"self":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts\/33031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/comments?post=33031"}],"version-history":[{"count":0,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts\/33031\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/media\/27663"}],"wp:attachment":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/media?parent=33031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/categories?post=33031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/tags?post=33031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}