{"id":33229,"date":"2018-07-24T05:54:26","date_gmt":"2018-07-24T05:54:26","guid":{"rendered":"https:\/\/enreach.es\/blog\/mercat-les-ucc-nuvol-superara-els-57-mil-milions-dolars-2024\/"},"modified":"2022-06-23T13:50:45","modified_gmt":"2022-06-23T13:50:45","slug":"mercat-les-ucc-nuvol-superara-els-57-mil-milions-dolars-2024","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/mercat-les-ucc-nuvol-superara-els-57-mil-milions-dolars-2024\/","title":{"rendered":"El mercat de les UCC en el n\u00favol superar\u00e0 els 57 mil milions de d\u00f2lars el 2024"},"content":{"rendered":"

No hi ha dubte de qu\u00e8 el concepte de n\u00favol \u00e9s cada cop m\u00e9s popular entre les empreses grans i petites, per\u00f2 encara existeix una gran quantitat d\u2019informaci\u00f3 err\u00f2nia sobre els diferents tipus de n\u00favols i la seva compatibilitat per a les diverses organitzacions. Llavors, quines s\u00f3n les opcions quan es tracta d\u2019UCC en el n\u00favol i com saber qu\u00e8 \u00e9s correcte pels diferents clients?<\/p>\n

Com escullen els usuaris entre privat, p\u00fablic o h\u00edbrid?<\/strong><\/h5>\n

Segons un nou informe d\u2019investigaci\u00f3 de Global Market Insights, el mercat d\u2019UCC (Comunicacions Unificades i Col\u00b7laboraci\u00f3) superar\u00e0 els 57 mil milions de d\u00f2lars pel 2024. El creixement s\u2019atribueix a l\u2019augment dels dispositius m\u00f2bils i a la major adopci\u00f3 de BYOD<\/strong> (Bring Your Own Device) en totes les empreses a nivell mundial<\/p>\n

En particular, es prediu que el mercat UCC basat en el n\u00favol experimentar\u00e0 un creixement significatiu entre el 2018 i el 2024 degut a la creixent adopci\u00f3 de la <\/strong>tecnologia cloud<\/strong><\/a> en diferents ind\u00fastries, des de TI i telecomunicacions fins a serveis financers, atenci\u00f3 m\u00e8dica i el sector p\u00fablic.<\/p>\n

L\u2019elecci\u00f3 \u00e9s m\u00e9s complicada quan es tracta de comunicacions comercials que requereixen una alta qualitat de servei i, sovint, la capacitat d\u2019integrar-se amb altres aplicacions de la xarxa corporativa.<\/p>\n

N\u00favol privat, p\u00fablic o h\u00edbrid<\/strong><\/h5>\n

L\u2019opci\u00f3 m\u00e9s assequible en aquest moment \u00e9s el n\u00favol \u2018p\u00fablic\u2019<\/strong>, en qu\u00e8 una companyia comparteix serveis b\u00e0sics de telefonia basats en VoIP, tot i aquests serveis s\u00f3n nom\u00e9s de veu, pel que l\u2019ess\u00e8ncia de les comunicacions \u201cunificades\u201d es devalua perqu\u00e8 l\u2019element de comunicacions no est\u00e0 connectat amb la resta de la xarxa de TI.<\/p>\n

En l\u2019altre extrem est\u00e0 el n\u00favol \u2018privat\u2019<\/strong>, on les dades, servidors i software d\u2019un client s\u2019allotgen en un centre de dades privat dedicat. Per tant, ofereix una major qualitat de servei, major seguretat i flexibilitat per personalitzar TI.<\/p>\n

Una altra possibilitat \u00e9s el n\u00favol \u2018h\u00edbrid\u2019<\/strong>, un encreuament entre els dos, on una organitzaci\u00f3 pot desitjar conservar alguns dels seus serveis de comunicacions locals i allotjar alguns en un n\u00favol \u2018privat\u2019 o \u2018p\u00fablic\u2019.<\/p>\n

Les eleccions de comunicaci\u00f3 plantegen m\u00e9s preguntes que respostes<\/strong><\/h5>\n

D\u2019una banda, \u00e9s genial oferir opcions als consumidors. Per\u00f2, aix\u00f2 de vegades pot crear m\u00e9s preguntes que respostes.<\/p>\n

Mentre que la UC del n\u00favol p\u00fablic \u00e9s molt atractiva per a empreses de nova creaci\u00f3 en \u00e0rees urbanes on l\u2019amplada de banda \u00e9s fiable, per aquelles organitzacions que tenen llocs o treballadors remots en diverses ubicacions pot ser m\u00e9s convenient implantar una soluci\u00f3 de n\u00favol privat o h\u00edbrid<\/strong>.<\/p>\n

El problema amb la veu \u00e9s que, degut a qu\u00e8 \u00e9s en temps real, requereix un alt nivell de qualitat de servei garantida per funcionar a un nivell acceptable. Si una empresa vol agregar v\u00eddeo, col\u00b7laboraci\u00f3 i \u00fas compartit d\u2019escriptori, llavors el n\u00favol p\u00fablic pot tenir dificultats per suportar-lo<\/strong>.<\/p>\n

El factor CX en les comunicacions amb els clients<\/strong><\/h5>\n

Per a les organitzacions amb clients m\u00e9s exigents, la UC privada basada en el n\u00favol els hi ofereix una major resist\u00e8ncia incorporada perqu\u00e8 tenen els seus propis recursos en un centre de dades modern i segur. En comparaci\u00f3 amb una instal\u00b7laci\u00f3 local que pot distribuir-se en diferents llocs, el n\u00favol privat ofereix l\u2019oportunitat de centralitzar totes les TI en un lloc<\/strong>, pel que \u00e9s m\u00e9s f\u00e0cil mantenir, administrar i integrar les comunicacions de l\u2019empresa amb altres aplicacions complement\u00e0ries com comptes o bases de dades de clients<\/strong>.<\/p>\n

Alineaci\u00f3 de la tecnologia de comunicaci\u00f3 amb els objectius comercials<\/strong><\/h5>\n

Arribar a una decisi\u00f3 sobre quin tipus o combinaci\u00f3 d\u2019UC en el n\u00favol ha de recomanar-se sempre dependr\u00e0 en gran mesura de l\u2019organitzaci\u00f3 i les seves necessitats. Per aix\u00f2 \u00e9s clau con\u00e8ixer els objectius de cada empresa.<\/p>\n

Si est\u00e0 orientada al client, la capacitat de resist\u00e8ncia hauria de ser una prioritat, de la mateixa manera que la capacitat de personalitzar el contacte multicanal mitjan\u00e7ant la integraci\u00f3 amb altres aplicacions centrades en el client<\/strong>. En aquest escenari, el n\u00favol privat o h\u00edbrid seria la millor opci\u00f3.<\/p>\n

En l\u2019altre extrem, una oferta p\u00fablica de VoIP pot ser atractiva per a les noves empreses, tot i que \u00e9s aconsellable que sospesin els costos al llarg del temps, ja que podria ser m\u00e9s efica\u00e7 en funci\u00f3 dels costos suggerir el n\u00favol privat utilitzant la possibilitat que ofereixen alguns prove\u00efdors de pagament per \u00fas.<\/p>\n

Escollir solucions tecnol\u00f2giques escalables<\/strong><\/h5>\n

Per suposat, les necessitats d\u2019un client poden canviar en diferents etapes de desenvolupament. No obstant, qualsevol que sigui la seva mida o els seus objectius, \u00e9s fonamental usar una soluci\u00f3 i un prove\u00efdor amb solucions que permetin l\u2019escalabilitat. Independentment de si prescriu a les instal\u00b7lacions, privat, p\u00fablic o una combinaci\u00f3, la soluci\u00f3 de comunicacions unificades en el n\u00favol sempre ha d\u2019oferir a les organitzacions l\u2019oportunitat de provar un rang de possibilitats en cada etapa del seu creixement.<\/p>\n","protected":false},"excerpt":{"rendered":"

No hi ha dubte de qu\u00e8 el concepte de n\u00favol \u00e9s cada cop m\u00e9s popular entre les empreses grans i petites, per\u00f2 encara existeix una gran quantitat d\u2019informaci\u00f3 err\u00f2nia sobre els diferents tipus de n\u00favols i la seva compatibilitat per a les diverses organitzacions. Llavors, quines s\u00f3n les opcions quan es tracta d\u2019UCC en el… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":28324,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2144],"tags":[],"class_list":["post-33229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacions-al-nuvol"],"acf":[],"yoast_head":"\nEl mercat de les UCC en el n\u00favol superar\u00e0 els 57 mil milions de d\u00f2lars el 2024 - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/blog\/mercado-las-ucc-la-nube-superara-los-57-mil-millones-dolares-2024\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El mercat de les UCC en el n\u00favol superar\u00e0 els 57 mil milions de d\u00f2lars el 2024 - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"No hi ha dubte de qu\u00e8 el concepte de n\u00favol \u00e9s cada cop m\u00e9s popular entre les empreses grans i petites, per\u00f2 encara existeix una gran quantitat d\u2019informaci\u00f3 err\u00f2nia sobre els diferents tipus de n\u00favols i la seva compatibilitat per a les diverses organitzacions. 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