{"id":33480,"date":"2019-07-04T06:40:24","date_gmt":"2019-07-04T04:40:24","guid":{"rendered":"https:\/\/enreach.es\/blog\/quines-tendencies-de-transformacio-digital-estan-destacant-el-2019\/"},"modified":"2022-06-23T13:51:19","modified_gmt":"2022-06-23T13:51:19","slug":"quines-tendencies-de-transformacio-digital-estan-destacant-el-2019","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/quines-tendencies-de-transformacio-digital-estan-destacant-el-2019\/","title":{"rendered":"Quines tend\u00e8ncies de transformaci\u00f3 digital estan destacant el 2019?"},"content":{"rendered":"<p>La transformaci\u00f3 digital (DT) \u00e9s la integraci\u00f3 de la tecnologia digital en totes les \u00e0rees d\u2019una empresa canviant la forma d\u2019operar i lliurar valor als usuaris. Tamb\u00e9 \u00e9s un canvi cultural que requereix que les organitzacions retin cont\u00ednuament l\u2019<em>status quo<\/em>, experimentin i es sentin c\u00f2modes tamb\u00e9 amb el frac\u00e0s.<\/p>\n<p>La DT \u00e9s imperativa per a totes les empreses, des de les m\u00e9s petites a les m\u00e9s grans. <strong>Ajuda a les organitzacions a seguir sent competitives i rellevants a mesura que el m\u00f3n es torna cada cop m\u00e9s digital<\/strong>. El que no est\u00e0 clar per a molts l\u00edders empresarials \u00e9s el que vol dir la transformaci\u00f3 digital. \u00c9s nom\u00e9s una forma de dir moure\u2019s cap al n\u00favol? Quins s\u00f3n els passos espec\u00edfics que s\u2019han de prendre? \u00c9s necessari crear un nou marc per a la transformaci\u00f3 digital? Quines parts d\u2019una estrat\u00e8gia de negocis es necessita canviar?<\/p>\n<p>Estem a mitjans del 2019 i <strong>hi ha diverses tend\u00e8ncies de transformaci\u00f3 digital que estan sobresortint a les empreses<\/strong>. Des de les tecnologies de propera generaci\u00f3 fins a les progressions empresarials, les organitzacions estan aprofitant les noves innovacions.<\/p>\n<h5><strong>Quines tend\u00e8ncies de transformaci\u00f3 digital estan destacant el 2019?<\/strong><\/h5>\n<h5><strong>1) La transformaci\u00f3 digital (DT) compleix amb l\u2019experi\u00e8ncia d\u2019usuari (UX)<\/strong><\/h5>\n<p>Millorar l\u2019experi\u00e8ncia de l\u2019usuari s\u2019ha convertit en la base d\u2019una transformaci\u00f3 digital s\u00f2lida. <strong>Cada cop m\u00e9s empreses s\u2019estan adonant que centrar-se en la UX \u00e9s la clau de l\u2019\u00e8xit<\/strong>. Ja sigui que s\u2019estigui migrant al n\u00favol o oferint aplicacions m\u00f2bils especialitzades als empleats, la tend\u00e8ncia \u00e9s clara. <strong>A l\u2019adoptar <\/strong><a href=\"https:\/\/www.masvoz.cat\/cloud-contact-center\/gestio-de-campanyes\/agents\/\"><strong>noves tecnologies per ajudar als treballadors<\/strong><\/a><strong> a fer les seves tasques, augmenta la seva satisfacci\u00f3 i la seva productivitat<\/strong>.<\/p>\n<h5><strong>2) El paper del CIO evoluciona<\/strong><\/h5>\n<p>El Director d\u2019Informaci\u00f3 (CIO, en les seves sigles en angl\u00e8s) ha evolucionat d\u2019una posici\u00f3 que centrada en la tecnologia a un rol empresarial prioritari. <strong>La innovaci\u00f3 tecnol\u00f2gica \u00e9s vital per mantenir un avantatge competitiu, el que vol dir que el CIO s\u2019ha convertit en un dels l\u00edders m\u00e9s importants de l\u2019empresa<\/strong>. A m\u00e9s de gestionar les expectatives tecnol\u00f2giques, el CIO ara \u00e9s vist com alg\u00fa que tamb\u00e9 administra els negocis. El CIO ha de defensar les noves tecnologies, com l\u2019<strong>automatitzaci\u00f3 de processos<\/strong>, per a qu\u00e8 les empreses puguin assolir resultats de negocis \u00f2ptims.<\/p>\n<h5><strong>3) Registrar la despesa de transformaci\u00f3 digital<\/strong><\/h5>\n<p>Per obtenir un avantatge competitiu, les empreses estan invertint en la transformaci\u00f3 digital. <strong>A l\u2019abril del 2019, la consultora IDC va pronosticar que la despesa mundial en transformaci\u00f3 digital arribaria als 1,18 bilions de d\u00f2lars aquest any<\/strong>, xifra que representa un augment del 17,9% amb respecte a l\u2019any anterior. L\u2019adopci\u00f3 de tecnologies intel\u00b7ligents amb l\u2019objectiu de <strong>millorar l\u2019efici\u00e8ncia en el lloc de treball<\/strong> ha impulsat aquest augment de la despesa.<\/p>\n<h5><strong>4) Les empreses es preparen pel 5G<\/strong><\/h5>\n<p>T\u00e8cnicament, el 5G ja est\u00e0 disponible, tot i que nom\u00e9s en algunes ciutats seleccionades. <strong>El 2019, les empreses s\u2019estan preparant per a un futur habilitat pel 5G<\/strong>. Totes les ind\u00fastries es veuran afectades per aquesta nova tecnologia. Les organitzacions esperen la cinquena generaci\u00f3 de comunicacions m\u00f2bils. Pel 2021, el n\u00famero de connexions 5G podria assolir m\u00e9s de 100 milions.<\/p>\n<h5><strong>5) Impuls del n\u00favol h\u00edbrid<\/strong><\/h5>\n<p>Les organitzacions estan adoptant el <strong>n\u00favol h\u00edbrid<\/strong> per millorar la seguretat i per operar de manera m\u00e9s eficient. Una barreja de n\u00favol p\u00fablic i n\u00favol privat s\u2019est\u00e0 fent cada cop m\u00e9s popular entre les empreses.<\/p>\n<h5><strong>6) M\u00e9s bots<\/strong><\/h5>\n<p>A mesura que la intel\u00b7lig\u00e8ncia artificial (IA) s\u2019obre pas en l\u2019empresa, els xat bots podrien ser la versi\u00f3 m\u00e9s rellevant en l\u2019organitzaci\u00f3 el 2019. Aquesta tecnologia s\u2019est\u00e0 emprant en els serveis d\u2019atenci\u00f3 al client de diferents ind\u00fastries. De fet, \u00e9s tan com\u00fa, que <strong>alguns usuaris estan m\u00e9s acostumats a interactuar amb els xat bots que amb agents humans<\/strong>.<\/p>\n<h5><strong>7) Creixement de la realitat augmentada<\/strong><\/h5>\n<p>La <strong>realitat augmentada<\/strong> (AR) s\u2019ha tornat especialment \u00fatil en els sectors industrials, on <strong>els treballadors poden accedir a informaci\u00f3 o imatges sense l\u2019\u00fas de les mans<\/strong>. Les empreses estan implementant m\u00e9s aplicacions d\u2019AR en la seva for\u00e7a laboral amb la finalitat de completar moltes tasques.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La transformaci\u00f3 digital (DT) \u00e9s la integraci\u00f3 de la tecnologia digital en totes les \u00e0rees d\u2019una empresa canviant la forma d\u2019operar i lliurar valor als usuaris. Tamb\u00e9 \u00e9s un canvi cultural que requereix que les organitzacions retin cont\u00ednuament l\u2019status quo, experimentin i es sentin c\u00f2modes tamb\u00e9 amb el frac\u00e0s. La DT \u00e9s imperativa per a&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/ca\/blog\/quines-tendencies-de-transformacio-digital-estan-destacant-el-2019\/\" title=\"Read Quines tend\u00e8ncies de transformaci\u00f3 digital estan destacant el 2019?\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":33481,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2145],"tags":[],"class_list":["post-33480","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center-intelligent"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Quines tend\u00e8ncies de transformaci\u00f3 digital estan destacant el 2019? - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/blog\/que-tendencias-de-transformacion-digital-estan-destacando-en-2019\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quines tend\u00e8ncies de transformaci\u00f3 digital estan destacant el 2019? - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"La transformaci\u00f3 digital (DT) \u00e9s la integraci\u00f3 de la tecnologia digital en totes les \u00e0rees d\u2019una empresa canviant la forma d\u2019operar i lliurar valor als usuaris. 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