{"id":33628,"date":"2019-12-09T23:24:09","date_gmt":"2019-12-09T22:24:09","guid":{"rendered":"https:\/\/enreach.es\/blog\/8-beneficis-de-la-politica-byod-per-organitzacions-amb-call-center\/"},"modified":"2023-11-13T14:09:12","modified_gmt":"2023-11-13T13:09:12","slug":"8-beneficis-de-la-politica-byod-per-organitzacions-amb-call-center","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/8-beneficis-de-la-politica-byod-per-organitzacions-amb-call-center\/","title":{"rendered":"8 beneficis de la pol\u00edtica BYOD per organitzacions amb call center"},"content":{"rendered":"

Les expectatives dels usuaris estan arribant al lloc de feina de formes fascinants i el moviment \u2018Bring Your Own Device\u2019 (BYOD) n\u2019\u00e9s un exemple freq\u00fcent. El 59% de les organitzacions ja permeten que els empleats usin els seus dispositius personals pel treball, i un altre 13% planeja implementar una pol\u00edtica BYOD a mig termini.<\/p>\n

Els Millennials natius digitalment i la Generaci\u00f3 Z tenen prefer\u00e8ncies no tradicionals quan es tracta de comunicar-se, aprendre, col\u00b7laborar i fer la seva feina. A l\u2019equipar a les generacions actuals i futures amb les eines adequades que necessiten per obtenir acc\u00e9s a la informaci\u00f3, el personal pot oferir una millor experi\u00e8ncia al client, el que millora la rendibilitat de la marca i l\u2019experi\u00e8ncia dels empleats<\/strong>.<\/p>\n

8 beneficis de la pol\u00edtica BYOD per organitzacions amb call center<\/strong><\/h5>\n
1) Alineament amb comportaments ja existents<\/strong><\/h5>\n

Els empleats ja estan usant els seus dispositius personals en el lloc de treball. Un estudi del Pew Research Center va trobar que el 77% dels treballadors usen els seus tel\u00e8fons independentment de les pol\u00edtiques de l\u2019empresa<\/strong>. Tenir una pol\u00edtica BYOD<\/a><\/strong> ajuda a les empreses a alinear-se amb els comportaments per comprometre\u2019s, educar i comunicar-se amb el persones mentre compleixen amb les lleis i regulacions laborals.<\/p>\n

2) Augment de la confian\u00e7a<\/strong><\/h5>\n

Sense con\u00e8ixer o comprendre la pol\u00edtica de l\u2019empresa, els empleats s\u2019enfronten a l\u2019ambig\u00fcitat i a la sensaci\u00f3 d\u2019amagar-se quan usen dispositius personals a la feina. Aquests comportaments poden causar problemes de confian\u00e7a, creant un ambient negatiu. Tenir una pol\u00edtica clara de BYOD que sigui accessible per a tot el personal, crea una cultura de confian\u00e7a, transpar\u00e8ncia i un enteniment entre els directius i el personal sobre l\u2019\u00fas del m\u00f2bil en el lloc de treball<\/strong>.<\/p>\n

3) Estalvi de costos<\/strong><\/h5>\n

La tecnologia en el lloc de feina est\u00e0 associada amb l\u2019augment de les despeses, per\u00f2 BYOD ajuda a estalviar diners en hardware i suport<\/strong>. Permetre que els empleats usin els seus propis dispositius, disminueix el cost de comprar i reempla\u00e7ar la tecnologia pel personal.<\/p>\n

Quan es considera la multitud d\u2019investigacions que vinculen les pol\u00edtiques de BYOD amb una major satisfacci\u00f3 dels empleats<\/strong>, tamb\u00e9 es pot tenir en compte l\u2019estalvi de costos associats amb la retenci\u00f3 del talent<\/strong>.<\/p>\n

4) Reclutament dels millors talents<\/strong><\/h5>\n

Les empreses han d\u2019adaptar les seves cultures laborals per atreure i retenir als millors talents. Amb les noves generacions que aviat ocuparan la majoria de la for\u00e7a laboral, i el 93% dels Millennials afirmant que la tecnologia \u00e9s clau a l\u2019escollir un futur lloc de feina, \u00e9s crucial que les empreses inverteixin en tecnologia per oferir una experi\u00e8ncia excepcional als empleats<\/strong>. BYOD ajuda a mantenir baixos els costos de tecnologia del personal, alhora que crea un entorn de treball adaptable per canviar les expectatives dels treballadors.<\/p>\n

5) Millora de l\u2019efici\u00e8ncia i la seguretat <\/strong><\/h5>\n

Una pol\u00edtica BYOD ajuda a les empreses a crear un programa m\u00f2bil compatible, regulat i ben administrat, reduint el risc de violacions de seguretat.<\/p>\n

6) Augment de la productivitat dels empleats<\/strong><\/h5>\n

L\u2019usuari mig de BYOD estalvia 58 minuts al dia a l\u2019usar els seus dispositius personals en el treball, el que els hi dona m\u00e9s temps per aprendre, cr\u00e9ixer i executar una excel\u00b7lent experi\u00e8ncia del client<\/strong>. Tenir acc\u00e9s a informaci\u00f3 sobre productes i promocions en temps real, aix\u00ed com a horaris digitals i programes de capacitaci\u00f3, ajuda als empleats a ser m\u00e9s productius i compromesos amb l\u2019empresa i amb la satisfacci\u00f3 del client.<\/p>\n

7) Proporci\u00f3 d\u2019un millor servei al client<\/strong><\/h5>\n

Permetre que els empleats usin dispositius personals en tasques relacionades amb la feina, influeix en els seus comportaments cap als objectius comercials, el que resulta en una major satisfacci\u00f3 del client i, en \u00faltima inst\u00e0ncia, millors resultats i majors vendes. Les pol\u00edtiques de BYOD permeten als treballadors tenir un millor rendiment, el que alhora crea millors experi\u00e8ncies<\/strong>.<\/p>\n

8) Increment del comprom\u00eds dels empleats<\/strong><\/h5>\n

Els empleats compromesos estan m\u00e9s motivats, compromesos i s\u00f3n m\u00e9s productius amb les empreses per a les quals treballen. Tenir una bona pol\u00edtica BYOD en una organitzaci\u00f3 augmenta el comprom\u00eds dels empleats al generar confian\u00e7a i trencar les barreres de comunicaci\u00f3<\/strong>.<\/p>\n

La tecnologia m\u00f2bil continuar\u00e0 transformant el lloc de treball<\/strong>. Avan\u00e7ar i implementar una pol\u00edtica BYOD no nom\u00e9s ajuda a reclutar i retenir als millors talents, sin\u00f3 que tamb\u00e9 impacta positivament en les despeses operatives i l\u2019experi\u00e8ncia dels empleats. BYOD no \u00e9s el futur de la tecnologia en el lloc de feina, \u00e9s la realitat actual i ara \u00e9s m\u00e9s important que mai portar-la a la primera l\u00ednia.<\/p>\n","protected":false},"excerpt":{"rendered":"

Les expectatives dels usuaris estan arribant al lloc de feina de formes fascinants i el moviment \u2018Bring Your Own Device\u2019 (BYOD) n\u2019\u00e9s un exemple freq\u00fcent. El 59% de les organitzacions ja permeten que els empleats usin els seus dispositius personals pel treball, i un altre 13% planeja implementar una pol\u00edtica BYOD a mig termini. Els… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":33629,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2145,5],"tags":[],"class_list":["post-33628","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center-intelligent","category-comunicaciones-en-la-nube"],"acf":[],"yoast_head":"\n8 beneficis de la pol\u00edtica BYOD per organitzacions amb call center - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/ca\/blog\/8-beneficis-de-la-politica-byod-per-organitzacions-amb-call-center\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8 beneficis de la pol\u00edtica BYOD per organitzacions amb call center - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Les expectatives dels usuaris estan arribant al lloc de feina de formes fascinants i el moviment \u2018Bring Your Own Device\u2019 (BYOD) n\u2019\u00e9s un exemple freq\u00fcent. El 59% de les organitzacions ja permeten que els empleats usin els seus dispositius personals pel treball, i un altre 13% planeja implementar una pol\u00edtica BYOD a mig termini. Els... 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