{"id":34011,"date":"2021-01-28T09:49:37","date_gmt":"2021-01-28T08:49:37","guid":{"rendered":"https:\/\/enreach.es\/blog\/com-afecta-la-nova-regulacio-de-la-numeracio-900-a-les-empreses\/"},"modified":"2022-06-23T13:52:16","modified_gmt":"2022-06-23T13:52:16","slug":"com-afecta-la-nova-regulacio-de-la-numeracio-900-a-les-empreses","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/com-afecta-la-nova-regulacio-de-la-numeracio-900-a-les-empreses\/","title":{"rendered":"Com afecta la nova regulaci\u00f3 de la numeraci\u00f3 900 a les empreses?"},"content":{"rendered":"<p>Segons el Reial Decret-Llei 37\/2020, de 22 de desembre, totes les\u00a0empreses que presten serveis de car\u00e0cter b\u00e0sic d\u2019inter\u00e8s general, han de disposar com a mitj\u00e0 de contacte d\u2019una l\u00ednia 900 gratu\u00efta.<\/p>\n<p>Aquesta nova Llei General per a la Defensa dels Consumidors i Usuaris, que modifica l\u2019anterior, va ser publicada al BOE el 23 de desembre del 2020.<\/p>\n<h5><strong>A quin tipus d\u2019empreses afecta?<\/strong><\/h5>\n<p>A totes aquelles que ofereixin serveis de car\u00e0cter b\u00e0sic d\u2019inter\u00e8s general:<\/p>\n<ul>\n<li>Empreses de subministrament d\u2019aigua, gas i electricitat.<\/li>\n<li>Serveis financers i d\u2019assegurances.<\/li>\n<li>Serveis postals.<\/li>\n<li>Transport aeri, ferroviari i per carretera.<\/li>\n<li>Serveis de protecci\u00f3 per a la salut.<\/li>\n<li>Serveis de sanejament i residus.<\/li>\n<\/ul>\n<h5><strong>Qu\u00e8 \u00e9s una l\u00ednia 900?<\/strong><\/h5>\n<p>Les\u00a0<strong>l\u00ednies 900\u00a0<\/strong>s\u00f3n <strong>n\u00fameros nacionals gratu\u00efts i f\u00e0cils de recordar<\/strong>, amb la capacitat per atendre un gran volum simultani de trucades entrants. Les empreses tenen la possibilitat de seleccionar el n\u00famero corporatiu que ofereixi la m\u00e9s alta rendibilitat a la seva marca al contractar l\u00ednies 900. D\u2019aquesta manera, <strong>ajuden a eliminar les barreres per oferir la millor atenci\u00f3 als clients<\/strong>.<\/p>\n<h5><strong>Quines mesures ha pres masvoz al respecte?<\/strong><\/h5>\n<p><strong>masvoz, <\/strong>operador de telecomunicacions que\u00a0ofereix solucions de comunicacions al n\u00favol i telefonia per a empreses, sota un model de n\u00favol de pagament per \u00fas i adaptable a organitzacions de totes les mides.<\/p>\n<p>Davant d\u2019aquesta nova situaci\u00f3, <strong>masvoz <\/strong>ja s\u2019ha adaptat a la <strong><a href=\"https:\/\/www.masvoz.cat\/linia-900\/ads\">nova regulaci\u00f3 de les l\u00ednies 900<\/a><\/strong> facilitant els seg\u00fcent serveis:<\/p>\n<ul>\n<li><strong>Portabilitat al moment<\/strong> (activaci\u00f3 immediata).<\/li>\n<li><strong>Contractaci\u00f3 en m\u00e9s de 70 pa\u00efsos<\/strong> (presencia nacional i internacional).<\/li>\n<li><strong>Sense costos de perman\u00e8ncia<\/strong>.<\/li>\n<li><strong>Atenci\u00f3 del 100% de les trucades amb els IVR<\/strong> (disponibilitat 24\/7 i reducci\u00f3 a zero del temps d\u2019espera).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Segons el Reial Decret-Llei 37\/2020, de 22 de desembre, totes les\u00a0empreses que presten serveis de car\u00e0cter b\u00e0sic d\u2019inter\u00e8s general, han de disposar com a mitj\u00e0 de contacte d\u2019una l\u00ednia 900 gratu\u00efta. Aquesta nova Llei General per a la Defensa dels Consumidors i Usuaris, que modifica l\u2019anterior, va ser publicada al BOE el 23 de desembre&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/ca\/blog\/com-afecta-la-nova-regulacio-de-la-numeracio-900-a-les-empreses\/\" title=\"Read Com afecta la nova regulaci\u00f3 de la numeraci\u00f3 900 a les empreses?\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":29485,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2145],"tags":[],"class_list":["post-34011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center-intelligent"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Com afecta la nova regulaci\u00f3 de la numeraci\u00f3 900 a les empreses? - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/blog\/como-afecta-la-nueva-regulacion-de-la-numeracion-900-a-las-empresas\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Com afecta la nova regulaci\u00f3 de la numeraci\u00f3 900 a les empreses? - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Segons el Reial Decret-Llei 37\/2020, de 22 de desembre, totes les\u00a0empreses que presten serveis de car\u00e0cter b\u00e0sic d\u2019inter\u00e8s general, han de disposar com a mitj\u00e0 de contacte d\u2019una l\u00ednia 900 gratu\u00efta. 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