{"id":34360,"date":"2022-05-05T07:00:12","date_gmt":"2022-05-05T05:00:12","guid":{"rendered":"https:\/\/enreach.es\/blog\/6-passos-essencials-per-a-una-planificacio-eficac-de-la-forca-laboral\/"},"modified":"2022-06-23T13:53:02","modified_gmt":"2022-06-23T13:53:02","slug":"6-passos-essencials-per-a-una-planificacio-eficac-de-la-forca-laboral","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/6-passos-essencials-per-a-una-planificacio-eficac-de-la-forca-laboral\/","title":{"rendered":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral"},"content":{"rendered":"<p>Construir un call center eficient que resolgui el problema dels clients de manera efectiva a la primera i alhora mantingui motivats als agents \u00e9s l\u2019objectiu final dels l\u00edders de CX.<\/p>\n<p><strong>L\u2019\u00e8xit es redueix a una planificaci\u00f3 efectiva de la for\u00e7a laboral, en la seva forma m\u00e9s simple, assegurant que suficient personal amb les habilitats adequades estigui al lloc correcte en el moment adequat<\/strong>. Tanmateix, en els \u00faltims anys, aconseguir aquest est\u00e0ndard d\u2019or d\u2019excel\u00b7l\u00e8ncia s\u2019ha vist frustrat per les complexitats afegides del treball remot o h\u00edbrid. I no hi ha volta enrere. <strong>Segons la Call Center Management Association, el 79% dels empleats vol <\/strong><a href=\"https:\/\/masvoz.cat\/enreach-contact\"><strong>treballar des de casa<\/strong><\/a><strong> i anar un dia a la setmana a l\u2019oficina<\/strong>.<\/p>\n<h5><strong>Per qu\u00e8 invertir en solucions automatitzades de gesti\u00f3 de la for\u00e7a laboral? <\/strong><\/h5>\n<p>Tota l\u2019organitzaci\u00f3 est\u00e0 unida amb l\u2019objectiu de fer millores continuades a la planificaci\u00f3 de la for\u00e7a laboral. Afortunadament, tot aix\u00f2 \u00e9s possible gr\u00e0cies a l\u2019automatitzaci\u00f3 dels processos de Workforce Management (WFM), que permeten:<\/p>\n<ul>\n<li>Administrar i fer cr\u00e9ixer la seva for\u00e7a de treball remota i h\u00edbrida.<\/li>\n<li>Destacar la satisfacci\u00f3 dels empleats i clients.<\/li>\n<li>Obtenir intel\u00b7lig\u00e8ncia remota.<\/li>\n<\/ul>\n<h5><strong>6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral<\/strong><\/h5>\n<h5><strong>1) Ser creatiu amb els torns de treball<\/strong><\/h5>\n<p>\u00c9s convenient <strong>aprofitar al m\u00e0xim el temps lliure per a programar reunions d\u2019equip i sessions de capacitaci\u00f3 d\u2019agents, aix\u00ed com experimentar amb diferents tipus de torns<\/strong>. Per exemple, els torns dividits s\u00f3n bons per a la capacitaci\u00f3, i si els volums de trucades s\u00f3n m\u00e9s alts de l\u2019habitual i el temps \u00e9s essencial, els micro-torns ofereixen finestres d\u20191 hora per posar-se al dia.<\/p>\n<h5><strong>2) Esperar l\u2019inesperat<\/strong><\/h5>\n<p>S\u2019ha de treure el m\u00e0xim profit a l\u2019escenari hipot\u00e8tic per a la planificaci\u00f3 de la for\u00e7a laboral amb la finalitat d\u2019estar previnguts davant l\u2019impacte dels possibles bloquejos de COVID o d\u2019altres esdeveniments inesperats. Per aix\u00f2, <strong>\u00e9s necessari incorporar \u201camortidors\u201d que permetin gestionar pics no previstos en l\u2019activitat quotidiana i abs\u00e8ncies no planificades<\/strong>.<\/p>\n<h5><strong>3) Arxivar tots els pron\u00f2stics <\/strong><\/h5>\n<p>L\u2019auditoria registrada de les activitats de pron\u00f2stic anteriors proporciona una base s\u00f2lida pel futur. No obstant, els cronogrames i els pron\u00f2stics, a l\u2019igual que la demanda, canvien constantment, aix\u00ed que <strong>establir una data regular al calendari, almenys un cop al mes, per revisar les dades hist\u00f2riques i augmentar l\u2019efici\u00e8ncia en termes de planificaci\u00f3 de la for\u00e7a laboral \u00e9s clau<\/strong>.<\/p>\n<h5><strong>4)<\/strong><strong>\u00a0Crear perfils de comportament<\/strong><\/h5>\n<p>Els coneguts com a \u201cfactors de soroll\u201d: els per\u00edodes de vacances, les promocions de m\u00e0rqueting i els llan\u00e7aments de productes, afecten als volums de contacte dels clients amb el call center. Per aquest motiu, <strong>la construcci\u00f3 de perfils de comportament per a cadascun d\u2019aquests escenaris \u00e9s una t\u00e8cnica \u00fatil pels planificadors<\/strong>. Per exemple, un planificador intel\u00b7ligent \u00e9s una companyia d\u2019aigua calcular\u00e0 la probabilitat de gelades per programar m\u00e9s personal quan les temperatures sota zero impliquen m\u00e9s canonades trencades i pics en la demanda del contact center.<\/p>\n<h5><strong>5) Aprofitar al m\u00e0xim les aplicacions m\u00f2bils<\/strong><\/h5>\n<p>Per oferir als planificadors, gerents, supervisors i agents una imatge completa de les activitats de la for\u00e7a laboral \u00e9s necessari <strong>estalviar temps, augmentar l\u2019efici\u00e8ncia i permetre que els equips de primera l\u00ednia verifiquin els seus horaris, sol\u00b7licitin temps lliure i intercanvi\u00efn torns<\/strong>, tot dins d\u2019un portal de planificaci\u00f3 de la for\u00e7a laboral.<\/p>\n<h5><strong>6) Emprar la Intel\u00b7lig\u00e8ncia Artificial (IA) per a la planificaci\u00f3 predictiva<\/strong><\/h5>\n<p>Quan la IA es combina amb les \u00faltimes solucions de WFM, aquesta impulsa la programaci\u00f3 i la planificaci\u00f3 predictives. <strong>Els <\/strong><a href=\"https:\/\/masvoz.cat\/cloud-contact-center\/\"><strong>xat bots<\/strong><\/a><strong> impulsats \u200b\u200bper IA brinden suport addicional a les sol\u00b7licituds d\u2019autoprogramaci\u00f3 dels agents en equips remots, el que ajuda a evitar el seu esgotament, les altes taxes d\u2019abandonament i els clients insatisfets<\/strong>.<\/p>\n<p>En conclusi\u00f3, <strong>la planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral abasta tot, des de la gesti\u00f3 dels processos fins a la reavaluaci\u00f3 dels plans de contractaci\u00f3 i retenci\u00f3 i el comprom\u00eds dels empleats<\/strong>. Maximitzar els recursos del call center utilitzant tecnologia WFM flexible i intel\u00b7ligent \u00e9s bo per a l\u2019equip i per a l\u2019empresa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Construir un call center eficient que resolgui el problema dels clients de manera efectiva a la primera i alhora mantingui motivats als agents \u00e9s l\u2019objectiu final dels l\u00edders de CX. L\u2019\u00e8xit es redueix a una planificaci\u00f3 efectiva de la for\u00e7a laboral, en la seva forma m\u00e9s simple, assegurant que suficient personal amb les habilitats adequades&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/ca\/blog\/6-passos-essencials-per-a-una-planificacio-eficac-de-la-forca-laboral\/\" title=\"Read 6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":34361,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2145],"tags":[],"class_list":["post-34360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-contact-center-intelligent"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Construir un call center eficient que resolgui el problema dels clients de manera efectiva a la primera i alhora mantingui motivats als agents \u00e9s l\u2019objectiu final dels l\u00edders de CX. L\u2019\u00e8xit es redueix a una planificaci\u00f3 efectiva de la for\u00e7a laboral, en la seva forma m\u00e9s simple, assegurant que suficient personal amb les habilitats adequades... Read more &raquo;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\" \/>\n<meta property=\"og:site_name\" content=\"Enreach ES\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-05T05:00:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-23T13:53:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"970\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Enreach\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"Enreach\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\"},\"author\":{\"name\":\"Enreach\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"headline\":\"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral\",\"datePublished\":\"2022-05-05T05:00:12+00:00\",\"dateModified\":\"2022-06-23T13:53:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\"},\"wordCount\":737,\"image\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg\",\"articleSection\":[\"Atenci\u00f3 al client\"],\"inLanguage\":\"ca\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\",\"url\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\",\"name\":\"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg\",\"datePublished\":\"2022-05-05T05:00:12+00:00\",\"dateModified\":\"2022-06-23T13:53:02+00:00\",\"author\":{\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"breadcrumb\":{\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#breadcrumb\"},\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage\",\"url\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg\",\"contentUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg\",\"width\":970,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/enreach.es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/enreach.es\/#website\",\"url\":\"https:\/\/enreach.es\/\",\"name\":\"Enreach ES\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/enreach.es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ca\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\",\"name\":\"Enreach\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ca\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"caption\":\"Enreach\"},\"sameAs\":[\"https:\/\/enreach.es\"],\"url\":\"https:\/\/enreach.es\/ca\/blog\/author\/mk-admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/","og_locale":"ca_ES","og_type":"article","og_title":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES","og_description":"Construir un call center eficient que resolgui el problema dels clients de manera efectiva a la primera i alhora mantingui motivats als agents \u00e9s l\u2019objectiu final dels l\u00edders de CX. L\u2019\u00e8xit es redueix a una planificaci\u00f3 efectiva de la for\u00e7a laboral, en la seva forma m\u00e9s simple, assegurant que suficient personal amb les habilitats adequades... Read more &raquo;","og_url":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/","og_site_name":"Enreach ES","article_published_time":"2022-05-05T05:00:12+00:00","article_modified_time":"2022-06-23T13:53:02+00:00","og_image":[{"width":970,"height":630,"url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg","type":"image\/jpeg"}],"author":"Enreach","twitter_card":"summary_large_image","twitter_misc":{"Escrit per":"Enreach","Temps estimat de lectura":"4 minuts"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#article","isPartOf":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/"},"author":{"name":"Enreach","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"headline":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral","datePublished":"2022-05-05T05:00:12+00:00","dateModified":"2022-06-23T13:53:02+00:00","mainEntityOfPage":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/"},"wordCount":737,"image":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg","articleSection":["Atenci\u00f3 al client"],"inLanguage":"ca"},{"@type":"WebPage","@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/","url":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/","name":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral - Enreach ES","isPartOf":{"@id":"https:\/\/enreach.es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage"},"image":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg","datePublished":"2022-05-05T05:00:12+00:00","dateModified":"2022-06-23T13:53:02+00:00","author":{"@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"breadcrumb":{"@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#breadcrumb"},"inLanguage":"ca","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/"]}]},{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#primaryimage","url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg","contentUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/imagen-post3-050522-1.jpg","width":970,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/enreach.es\/blog\/6-pasos-esenciales-para-una-planificacion-eficaz-de-la-fuerza-laboral\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/enreach.es\/"},{"@type":"ListItem","position":2,"name":"6 passos essencials per a una planificaci\u00f3 efica\u00e7 de la for\u00e7a laboral"}]},{"@type":"WebSite","@id":"https:\/\/enreach.es\/#website","url":"https:\/\/enreach.es\/","name":"Enreach ES","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enreach.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ca"},{"@type":"Person","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3","name":"Enreach","image":{"@type":"ImageObject","inLanguage":"ca","@id":"https:\/\/enreach.es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","caption":"Enreach"},"sameAs":["https:\/\/enreach.es"],"url":"https:\/\/enreach.es\/ca\/blog\/author\/mk-admin\/"}]}},"_links":{"self":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts\/34360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/comments?post=34360"}],"version-history":[{"count":0,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/posts\/34360\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/media\/34361"}],"wp:attachment":[{"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/media?parent=34360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/categories?post=34360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enreach.es\/ca\/wp-json\/wp\/v2\/tags?post=34360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}