{"id":39265,"date":"2022-07-20T06:31:30","date_gmt":"2022-07-20T04:31:30","guid":{"rendered":"https:\/\/enreach.es\/?p=39265"},"modified":"2022-07-20T06:31:51","modified_gmt":"2022-07-20T06:31:51","slug":"enreach-obte-les-certificacions-iso-de-qualitat-i-seguretat-de-la-informacio-i-dades","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/enreach-obte-les-certificacions-iso-de-qualitat-i-seguretat-de-la-informacio-i-dades\/","title":{"rendered":"Enreach obt\u00e9 les certificacions ISO de qualitat i seguretat de la informaci\u00f3 i dades"},"content":{"rendered":"<p>Enreach, prove\u00efdor europeu l\u00edder en solucions convergents de comunicacions per a empreses<strong>,<\/strong> ha obtingut dues certificacions ISO que, d\u2019una banda, reconeixen la seva excel\u00b7lent tasca oferint serveis de qualitat, i d\u2019una altra, posen en valor els seus esfor\u00e7os per garantir la seguretat de la informaci\u00f3 en les seves eines. Concretament, es tracta de les normes <strong>ISO 9001<\/strong> i la <strong>ISO 27001, <\/strong>dues certificacions amb prestigi internacional que han estat atorgades per l\u2019empresa auditora DNV.<\/p>\n<h3><strong>Certificaci\u00f3 ISO 9001<\/strong><\/h3>\n<p>La primera d\u2019elles, la <strong>ISO 9001<\/strong>, examina els Sistemes de Gesti\u00f3 de Qualitat de les organitzacions p\u00fabliques i privades per mesurar el seu grau d\u2019excel\u00b7l\u00e8ncia en la qualitat dels seus productes i serveis, un aspecte fonamental per a les companyies que formen part del sector Contact Center, que saben de primera m\u00e0 que <strong>per contribuir a la satisfacci\u00f3 dels clients finals de les empreses que contracten els seus productes, les seves eines han de complir amb els m\u00e9s alts est\u00e0ndards de qualitat.<\/strong><\/p>\n<h3><strong>Certificaci\u00f3 ISO 27001<\/strong><\/h3>\n<p>D\u2019una altra banda, la <strong>ISO 27001<\/strong> pren com a base els riscos que afecten a la seguretat de la informaci\u00f3 d\u2019una empresa per avaluar-la i concloure si aquesta organitzaci\u00f3 <strong>assegura la confidencialitat i la integritat de la informaci\u00f3 en els seus sistemes i aplicacions.<\/strong> Amb la consecuci\u00f3 d\u2019aquesta certificaci\u00f3, <a href=\"http:\/\/www.enreach.es\">Enreach<\/a> demostra la seva bona gesti\u00f3 en un apartat prioritari pels clients a l\u2019hora de contractar un servei, doncs tal i com recull un estudi elaborat per Okta i YouGov sobre el consumidor digital, el 74% dels espanyols no adquireixen serveis o productes d\u2019empreses en les quals desconfien.<\/p>\n<blockquote><p><em>\u201cAmbd\u00f3s certificats suposen una confirmaci\u00f3 que fem les coses b\u00e9, amb una estrat\u00e8gia clara i amb uns indicadors ben definits. A m\u00e9s, serveixen com a garantia per aquelles empreses que vulguin connectar amb els seus clients a trav\u00e9s de serveis innovadors i segurs\u201d, <\/em>explica Alfred Nesweda, CEO d\u2019Enreach Spain.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Enreach, prove\u00efdor europeu l\u00edder en solucions convergents de comunicacions per a empreses, ha obtingut dues certificacions ISO que, d\u2019una banda, reconeixen la seva excel\u00b7lent tasca oferint serveis de qualitat, i d\u2019una altra, posen en valor els seus esfor\u00e7os per garantir la seguretat de la informaci\u00f3 en les seves eines. Concretament, es tracta de les normes&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/ca\/blog\/enreach-obte-les-certificacions-iso-de-qualitat-i-seguretat-de-la-informacio-i-dades\/\" title=\"Read Enreach obt\u00e9 les certificacions ISO de qualitat i seguretat de la informaci\u00f3 i dades\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":7,"featured_media":39266,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2146],"tags":[3450,3099,5157,3447,3443,3449,3100,5139,3202,5159,3444,3448,3446,3445,3442,3094],"class_list":["post-39265","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticies","tag-auditora-dnv-ca","tag-call-center-ca","tag-call-center-ca-2","tag-certificacions-iso","tag-comunicacions-al-nuvol","tag-consumidor-digital-ca","tag-contact-center-ca","tag-contact-center-ca-2","tag-cx-ca","tag-cx-ca-2","tag-innovacio","tag-prestigi-internacional","tag-seguretat-aplicacions","tag-seguretat-sistemes","tag-serveis-de-qualitat","tag-solucions-convergents-de-comunicacions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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