{"id":44034,"date":"2023-09-05T09:56:45","date_gmt":"2023-09-05T07:56:45","guid":{"rendered":"https:\/\/enreach.es\/?p=44034"},"modified":"2023-09-05T10:16:59","modified_gmt":"2023-09-05T08:16:59","slug":"enreach-contact-una-eina-que-revolucionara-la-comunicacio-de-les-empreses","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/enreach-contact-una-eina-que-revolucionara-la-comunicacio-de-les-empreses\/","title":{"rendered":"Enreach Contact, una eina que revolucionar\u00e0  la comunicaci\u00f3 de les empreses"},"content":{"rendered":"<p>La mobilitat geogr\u00e0fica en el treball i l\u2019aposta per un model h\u00edbrid \u00e9s cada cop major en les empreses, doncs el n\u00famero d\u2019empleats que teletreballen ocasionalment fora de l\u2019oficina s\u2019ha multiplicat per quatre aquest any des del 2020, segons l\u2019INE. Aquesta tend\u00e8ncia subratlla la creixent necessitat de les eines de comunicaci\u00f3 unificades, amb m\u00faltiples funcions, que facilitin un treball col\u00b7laboratiu.<\/p>\n<p>Davant d\u2019aquest context, <a href=\"https:\/\/enreach.es\/\"><u>Enreach<\/u><\/a>, prove\u00efdor europeu de solucions convergents de comunicacions per a empreses, ha presentar <strong>l\u2019\u00faltima actualitzaci\u00f3 d\u2019Enreach <\/strong><strong>Contact, <\/strong>una moderna soluci\u00f3 que revoluciona el paper de la Centraleta Virtual.<\/p>\n<h3><strong>Noves funcionalitats d\u2019Enreach Contact<\/strong><\/h3>\n<p>El <strong>nou <a href=\"https:\/\/enreach.es\/telefonia-empresas\/enreach-contact\">Enreach Contact<\/a> <\/strong>s\u2019ha convertit en una<strong> eina indispensable per a qu\u00e8 empreses de totes les mides i sectors millorin els fluxos de treball, el rendiment dels equips i la comunicaci\u00f3 amb clients i prove\u00efdors<\/strong>. Aquesta soluci\u00f3 d\u2019avantguarda permet als treballadors connectar-se sense esfor\u00e7 des del dispositiu que prefereixin, en qualsevol moment i lloc. Entre les millores m\u00e9s destacades es troba la <strong>integraci\u00f3 m\u00f2bil nativa <\/strong>sense fissures, que permet als usuaris rebre trucades sense necessitat d\u2019instal\u00b7lar aplicacions ni tenir acc\u00e9s a Internet. A m\u00e9s, la nova versi\u00f3 ofereix <strong>s\u00f2lides integracions amb Google, Teams i m\u00e9s de 100 CRMs<\/strong>; compta amb <strong>enrutament avan\u00e7at de trucades <\/strong>amb configuracions il\u00b7limitades i la seva <strong>funci\u00f3 de centraleta<\/strong>, gestiona efica\u00e7ment grans volums de trucades. Per \u00faltim, <strong>la seva interf\u00edcie i experi\u00e8ncia d\u2019usuari renovades <\/strong>augmenten encara m\u00e9s la facilitat d\u2019\u00fas.<\/p>\n<p>D\u2019aquesta manera, Enreach Contact equipa als treballadors amb un sistema de comunicacions robust i adaptat a les necessitats de les empreses, amb les seg\u00fcents funcions:<\/p>\n<ul style=\"list-style-type: disc;\">\n<li><strong>Xats de col\u00b7laboraci\u00f3:<\/strong> les eines de xat s\u00f3n una part fonamental en el treball en remot al permetre l\u2019intercanvi en temps real de missatges, documents, imatges i v\u00eddeos. Els treballadors tamb\u00e9 poden desviar trucades i sincronitzar la pres\u00e8ncia amb Teams.<\/li>\n<li><strong>Telefonia:<\/strong> un altre canal indispensable per comunicar-se en les tasques di\u00e0ries del treball, i que Enreach Contact ha millorat a l\u2019oferir funcions avan\u00e7ades de telefonia en tots els dispositius. Els empleats tenen fins i tot l\u2019opci\u00f3 d\u2019incloure telefonia m\u00f2bil i d\u2019integrar en el mateix sistema amb diversos nivells de subscripci\u00f3 de dades.<\/li>\n<li><strong>V\u00eddeoconferencias: <\/strong>per mantenir el ritme del dia a dia i celebrar reunions que garanteixin el bon funcionament de l\u2019equip, Enreach Contact permet videotrucades grupals amb persones de dins i fora de l\u2019organitzaci\u00f3.<\/li>\n<li><strong>Integracions: <\/strong>la soluci\u00f3 permet importar els contactes de MS Office365 i de Google Suite; utilitzar usuaris de MS Teams com una extensi\u00f3 m\u00e9s de la centraleta i la connexi\u00f3 amb m\u00e9s de 100 CRMs diferents.<\/li>\n<li><strong>Informes i anal\u00edtiques: <\/strong>per superar els resultats de l\u2019any anterior i millorar el rendiment dels equips, Enreach Contact permet exportar registres detallats de trucades (CDRs) i altres dades rellevants per a la seva an\u00e0lisi en sistemes extrems. A m\u00e9s, les estad\u00edstiques sobre les cues d\u2019espera s\u00f3n f\u00e0cilment accessibles.<\/li>\n<li><strong>Seguretat:<\/strong> els dispositius v\u00e9nen amb mesures d\u2019encriptaci\u00f3 i autenticaci\u00f3. La gesti\u00f3 de les IP de connexi\u00f3, el bloqueig de trucades a determinats destins i l\u2019activaci\u00f3 d\u2019alarmes per consum excessiu formen part de les mesures de seguretat.<\/li>\n<\/ul>\n<h3><strong>Molt m\u00e9s que una Centraleta Virtual <\/strong><\/h3>\n<blockquote><p><em>\u201cEnreach Contact \u00e9s molt m\u00e9s que una centraleta virtual. L\u2019anomenem workspace perqu\u00e8 permet als empleats realitzar el seu treball amb el mateix rendiment que en l\u2019oficina, independentment de la seva ubicaci\u00f3 en tot el m\u00f3n. Si els equips poden comunicar-se interna i externament des del mateix espai de treball, no tenen limitacions. Agilitzar els fluxos de treball, en termes de col\u00b7laboraci\u00f3 o atenci\u00f3 al client, suposa estalviar en recursos i sobretot en temps. No imaginem millor proposta de valor\u201d<\/em>, explica Carlos Jim\u00e9nez, Director Comercial d\u2019Enreach.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>La mobilitat geogr\u00e0fica en el treball i l\u2019aposta per un model h\u00edbrid \u00e9s cada cop major en les empreses, doncs el n\u00famero d\u2019empleats que teletreballen ocasionalment fora de l\u2019oficina s\u2019ha multiplicat per quatre aquest any des del 2020, segons l\u2019INE. Aquesta tend\u00e8ncia subratlla la creixent necessitat de les eines de comunicaci\u00f3 unificades, amb m\u00faltiples funcions,&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/ca\/blog\/enreach-contact-una-eina-que-revolucionara-la-comunicacio-de-les-empreses\/\" title=\"Read Enreach Contact, una eina que revolucionar\u00e0  la comunicaci\u00f3 de les empreses\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":7,"featured_media":44036,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2146],"tags":[5059,4574,5056,3204,3750,5058,4598,5057,4317,3891,3265,5060,4701,3924,3154],"class_list":["post-44034","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticies","tag-analitiques","tag-centraleta-virtual","tag-comunicacio-unificada","tag-crm-ca","tag-enreach-contact-ca","tag-enrutament-avancat-de-trucades","tag-informes-ca","tag-integracio-mobil","tag-mobilitat","tag-model-hibrid","tag-seguretat","tag-telefonia-ca","tag-treball-collaboratiu","tag-ux-ca","tag-videoconferencies"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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