{"id":44976,"date":"2023-10-26T18:20:22","date_gmt":"2023-10-26T16:20:22","guid":{"rendered":"https:\/\/enreach.es\/blog\/como-evitar-perder-llamadas-al-salir-de-la-oficina\/"},"modified":"2023-11-14T10:22:11","modified_gmt":"2023-11-14T09:22:11","slug":"como-evitar-perder-llamadas-al-salir-de-la-oficina","status":"publish","type":"post","link":"https:\/\/enreach.es\/ca\/blog\/como-evitar-perder-llamadas-al-salir-de-la-oficina\/","title":{"rendered":"Com evitar perdre trucades quan surts de l’oficina"},"content":{"rendered":"\n
Nivell:<\/strong> Principiant<\/h5>\n\n\n\n

Els comercials continuen sortint al carrer per captar clients o per reunir-se amb ells, per\u00f2 les trucades no s’aturen<\/strong> quan ets “on the go”.<\/p>\n\n\n\n

Encara que hi hagi companys que atenguin els llocs fixes a l’oficina mentre tu no hi ets, hi ha la possibilitat que rebre trucades a la teva extensi\u00f3<\/strong> perqu\u00e8 els teus clients et truquen directament o perqu\u00e8 tots els comercials de l’oficina estan ocupats<\/strong>.<\/p>\n\n\n\n

Amb el cost que suposa convertir leads en clients avui en dia, perdre aquest tipus de trucades \u00e9s un luxe que no et pots permetre<\/strong>. Aix\u00ed que, per poder contestar trucades fora de l’oficina, el primer que necessites \u00e9s contractar una centraleta virtual<\/a>.<\/p>\n\n\n\n

Sabem que hi ha molts prove\u00efdors de centraletes IP al mercat, aix\u00ed que et recomanem, primer, que tinguis molt clar el que necessites<\/strong> i, segon, que et decideixis per la soluci\u00f3 que et doni m\u00e9s flexibilitat<\/strong>.<\/p>\n\n\n\n

Un cop disposes de la teva centraleta virtual, aquestes s\u00f3n algunes de les solucions m\u00e9s comunes ordenades per facilitat d’implementaci\u00f3<\/strong>. Recorda que depenent de les limitacions del teu prove\u00efdor podr\u00e0s fer m\u00e9s o menys coses.<\/p>\n\n\n\n

CONNECTA EL TEU TEL\u00c8FON M\u00d2BIL A LA CENTRALETA<\/strong><\/strong><\/h2>\n\n\n\n

Hi ha diverses maneres de connectar tel\u00e8fons m\u00f2bils d’empresa<\/a><\/strong> a una centraleta, la millor pel que fa a configuraci\u00f3 i qualitat d’\u00e0udio<\/strong>, \u00e9s la que converteix el teu tel\u00e8fon en una extensi\u00f3 m\u00e9s.<\/p>\n\n\n\n

Si el teu prove\u00efdor de telefonia ofereix aquesta soluci\u00f3, nom\u00e9s has d’inserir una targeta SIM<\/strong> al tel\u00e8fon en q\u00fcesti\u00f3 per comen\u00e7ar a gestionar trucades sense dependre d’Internet ni d’una app<\/strong>.<\/p>\n\n\n\n

En aquest tipus de connexions, totes les trucades quedaran registrades a la centraleta<\/strong> i fins i tot es podran enregistrar i transcriure<\/strong>.<\/p>\n\n\n\n

UTILITZA L’APLICACI\u00d3 D’ENREACH CONTACT<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Si el teu operador de telefonia actual no et permet connectar el m\u00f2bil a la centralita, pots optar per contractar Enreach Contact<\/strong>.<\/p>\n\n\n\n

Instal\u00b7lant una app al teu tel\u00e8fon intel\u00b7ligent, podr\u00e0s emetre, rebre i transferir trucades<\/strong> de la centralita des del m\u00f2bil i configurar m\u00faltiples ajustaments avan\u00e7ats.<\/strong><\/p>\n\n\n\n

Un altre avantatge d’aquesta eina \u00e9s que compta amb les funcionalitats d’un programa de comunicaci\u00f3 interna<\/strong>, aix\u00ed que podr\u00e0s enviar missatges, fer video-trucades i compartir tot tipus de fitxers des d’un mateix entorn.<\/p>\n\n\n\n

UTILITZA UN SOFTPHONE<\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Si has anat de visita amb un client, est\u00e0s treballant des de casa o des d’una altra ciutat, tamb\u00e9 tens l’opci\u00f3 d’utilitzar el teu ordinador port\u00e0til, m\u00f2bil o tauleta com si fossin un tel\u00e8fon d’oficina<\/strong>.<\/p>\n\n\n\n

Mitjan\u00e7ant l’\u00fas d’un programa anomenat softphone, podr\u00e0s gestionar totes les trucades amb total normalitat. \u00c9s important que tinguis en compte que aquesta alternativa necessita una connexi\u00f3 a Internet<\/strong> i una configuraci\u00f3 pr\u00e8via de les credencials SIP del teu prove\u00efdor de centraleta virtual.<\/p>\n\n\n\n

APROFITA EL SMART ROUTING<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Les centraletes m\u00e9s avan\u00e7ades es poden configurar perqu\u00e8, depenent de l’estat de disponibilitat de la teva extensi\u00f3<\/strong>, et transfereixi la trucada a un dispositiu o un altre.<\/p>\n\n\n\n

Aix\u00ed que, si ets fora de l’oficina, el teu lloc fix estar\u00e0 desconnectat, quedant nom\u00e9s l’opci\u00f3 de transferir-te la trucada al m\u00f2bil<\/strong>.<\/p>\n\n\n\n

FES SERVIR LA INTEL\u00b7LIG\u00c8NCIA ARTIFICIAL<\/strong><\/strong><\/h2>\n\n\n\n

Si tens una base de dades de clients dividida per llistes, pots programar la intel\u00b7lig\u00e8ncia artificial<\/strong> perqu\u00e8 faci accions espec\u00edfiques depenent del tipus de client que truca.<\/p>\n\n\n\n

Un cop ha parlat amb el client i ha identificat en quina llista es troba, \u00e9s capa\u00e7 de transferir la trucada sota els criteris que estan definits en la seva configuraci\u00f3<\/strong>.<\/p>\n\n\n\n

REFLEXIONS FINALS<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

\u00c9s innegable que la tecnologia est\u00e0 de la nostra part <\/strong>proporcionant-nos la llibertat de treballar des d’on vulguem sense que es vegi compromesa la nostra productivitat.<\/p>\n\n\n\n

Si tens dubtes de quina soluci\u00f3 s’adapta millor a les necessitats de la teva empresa o necessites un assessorament m\u00e9s personalitzat, els nostres experts estan sempre disponibles al 900 670 750 o al nostre xat m\u00e9s avall.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nivell: Principiant Els comercials continuen sortint al carrer per captar clients o per reunir-se amb ells, per\u00f2 les trucades no s’aturen quan ets “on the go”. Encara que hi hagi companys que atenguin els llocs fixes a l’oficina mentre tu no hi ets, hi ha la possibilitat que rebre trucades a la teva extensi\u00f3 perqu\u00e8 els teus clients et… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":44973,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2144],"tags":[5132,5128,3750],"class_list":["post-44976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicacions-al-nuvol","tag-centralita-movil-ca","tag-centralita-virtual-ca","tag-enreach-contact-ca"],"acf":[],"yoast_head":"\nCom evitar perdre trucades quan surts de l'oficina - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/ca\/blog\/como-evitar-perder-llamadas-al-salir-de-la-oficina\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Com evitar perdre trucades quan surts de l'oficina - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Nivell: Principiant Els comercials continuen sortint al carrer per captar clients o per reunir-se amb ells, per\u00f2 les trucades no s’aturen quan ets “on the go”. 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