THE OMNICHANNEL SERVICE
YOUR CUSTOMERS EXPECT
Connect with your customers through their favorite channels: WhatsApp, Webchat, SMS, email, phone calls and via the web… Do you want to be there when your customers need you? Open the borders of communication and become omnipresent.
IMPROVE THE PRODUCTIVITY
OF YOUR AGENTS
Offer your agents a single web interface where they can manage all the conversations. They will be able to serve customers from multiple channels, personalize messages with icons and rich text, create canned responses, type interactions, add notes, reschedule calls and transfer conversations. They will also be able to show their availability with customizable statuses.
CONNECT OUR SOLUTION WITH
YOUR CRM AND MULTIPLY ITS POWER
Our service integrates with the main CRMs on the market (Salesforce, Dynamics, Zendesk, Zoho,…) to optimize the work of your agents and improve the experience of your customers. Manage your calls from your CRM, customize flows, automate ticket creation, record call information, create reports… Everything from a single environment!