{"version":"1.0","provider_name":"Enreach ES","provider_url":"https:\/\/enreach.es\/en\/","title":"12 Contact Center Predictions For 2019 And Beyond - Enreach ES","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"RHOmy6xmh2\"><a href=\"https:\/\/enreach.es\/en\/blog\/12-contact-center-predictions-for-2019-and-beyond\/\">12 Contact Center Predictions For 2019 And Beyond<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/enreach.es\/en\/blog\/12-contact-center-predictions-for-2019-and-beyond\/embed\/#?secret=RHOmy6xmh2\" width=\"600\" height=\"338\" title=\"&#8220;12 Contact Center Predictions For 2019 And Beyond&#8221; &#8212; Enreach ES\" data-secret=\"RHOmy6xmh2\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/enreach.es\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/enreach.es\/wp-content\/uploads\/2022\/06\/17-contact-centers-2.jpg","thumbnail_width":970,"thumbnail_height":630,"description":"The increase in digitization is forcing a large number of contact centers to adapt to this social trend through the integration of new technologies in their organizations. But how will the customer service centers evolve in the coming years according to the experts? 12 Contact Center Predictions For 2019 And Beyond 1) The Importance Of... Read more &raquo;"}