{"id":31213,"date":"2017-08-16T06:00:24","date_gmt":"2017-08-16T06:00:24","guid":{"rendered":"https:\/\/enreach.es\/blog\/trends-and-recommendations-for-the-ucaas-market\/"},"modified":"2022-06-23T13:55:51","modified_gmt":"2022-06-23T13:55:51","slug":"trends-and-recommendations-for-the-ucaas-market","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/trends-and-recommendations-for-the-ucaas-market\/","title":{"rendered":"Trends and recommendations for the UCaaS market"},"content":{"rendered":"

According to Ovum’s \u201c2017 Trends to Watch: Unified Communications\u201d report, the UCaaS market (unified communications solutions and services) will continue to be highly dynamic.<\/p>\n

While some providers will persist in providing earlier technologies, unified communications as a service (<\/strong>UCaaS<\/strong><\/a>) will become the predominant trend<\/strong> as major providers modernize their offerings, expand into new regions and introduce services that will, in many ways, both large and small and medium-sized enterprises.<\/p>\n

It will be especially among large organizations, with more complex communication needs, where the hybrid cloud<\/strong><\/a> takes on more prominence, aided by advanced APIs that will change the way communication and collaboration tools integrate with enterprise applications<\/strong>, thus contributing to Improvement, and even replacement of more traditional UC solutions.<\/p>\n

UC Trends<\/strong><\/h5>\n

Based on this, this <\/strong>report<\/strong><\/a> reveals four major trends<\/strong> in what UCaaS refers in the immediate future:<\/p>\n

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  1. As they expand globally and modernize their services, providers focused on large enterprises will see the adoption of UCaaS grow. Faced with this, smaller suppliers will challenge large ones with more profitable services for <\/strong>SMBs<\/strong><\/a> and a faster product development cycle<\/strong>.<\/li>\n<\/ol>\n
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    1. The hybrid cloud will become an increasingly viable option for businesses, although the strategic goal for most will be for the UC software to be completely in the cloud<\/strong>.<\/li>\n<\/ol>\n
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      1. The trend towards <\/strong>mobility<\/strong><\/a> will be increased and enriched by advanced APIs that will transform the way companies make communication and collaboration tools available to their employees, accessible from <\/strong>mobile<\/strong><\/a> and <\/strong>web-based applications<\/strong><\/a>.<\/li>\n<\/ol>\n
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        1. Cisco and Microsoft will continue to lead the market as major UC providers while other smaller ones will be acquired by major rivals or other private equity firms.<\/li>\n<\/ol>\n
          Recommendations for the UCaaS market<\/strong><\/h5>\n

          Given these expectations, Ovum proposes three fundamental recommendations:<\/p>\n