{"id":31425,"date":"2018-06-05T07:11:05","date_gmt":"2018-06-05T05:11:05","guid":{"rendered":"https:\/\/enreach.es\/blog\/spanish-companies-prefer-telephone-virtual-pbxs-in-the-cloud\/"},"modified":"2023-12-13T15:03:40","modified_gmt":"2023-12-13T14:03:40","slug":"spanish-companies-prefer-telephone-virtual-pbxs-in-the-cloud","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/spanish-companies-prefer-telephone-virtual-pbxs-in-the-cloud\/","title":{"rendered":"Spanish Companies Prefer Telephone Virtual PBXs In The Cloud"},"content":{"rendered":"<p>According to the second edition of the report \u201cCurrent Situation of the PBXs\u2019 Software in Spain\u201d, prepared by the SoftDoit software comparator, most of the\u00a0Virtual PBXs&#8217;\u00a0users prefer a virtual solution to a physical one. The companies that provide these solutions have participated in the study, among them, <strong>masvoz<\/strong>.<\/p>\n<p>Among the main conclusions of this report is that <strong>100% of users of this solution prefer to implement a <\/strong><a href=\"https:\/\/www.masvoz.net\/virtual-pbx\"><strong>virtual PBX<\/strong><\/a><strong> to a physical one<\/strong>. It is likely that one of the reasons for this result is the savings involved in migrating to IP telephony from a traditional operator. In fact, <strong>47.8% of suppliers say that the monthly savings for a company exceeds 50%<\/strong>. On the other hand, 13% places this savings between 20% and 30%, and 8.7% places it between 30% and 40%.<\/p>\n<h5><strong>Virtual and pay-per-use PBXs<\/strong><\/h5>\n<p>Asked about the <strong>hosting modalities of the PBXs\u2019 software<\/strong> offered by the providers to their customers, <strong>almost 48% allows hosting only in the cloud<\/strong>, while 52.2% offers both options: hosting in the cloud and in the servers of the company. At the level of payment, <strong>56.5% of organizations opt for the option of payment for use<\/strong>, while 43.5% make available to their customers the two forms of payment: payment for use and single payment.<\/p>\n<p>According to the SofDoit <a href=\"https:\/\/www.softwaredoit.es\/estudio\/2-edicion-del-informe-sobre-el-estado-actual-del-software-de-centralita-en-espana-2018.html\">study<\/a>, In what refers to the time it takes a customer of switchboard software to change the solution, suppliers claim that about 35% take to do it from 5 to 8 years, 30.4% from 2 to 5 years and 26.1% every 8 years or more.<\/p>\n<p>Regarding the average of extensions requested by clients in an implantation, the data are very similar to those obtained in the previous edition of the study. Suppliers say that <strong>43.5% of Spanish companies request between 5 and 9 extensions for their virtual PBX<\/strong>, 34.8% need 10 to 29, and 8.7%, from 30 to 49 extensions.<\/p>\n<h5><strong>Terminals for the virtual PBX<\/strong><\/h5>\n<p>This year, SoftDoit has consulted with suppliers if they have an App for mobile devices. <strong>78.3% said that they do have a <\/strong><a href=\"https:\/\/www.masvoz.net\/virtual-pbx\/terminals-and-mobility\/bizphone\"><strong>mobile application<\/strong><\/a> to facilitate mobility and teleworking among their employees, compared to 13% who say they do not have one. Another interesting fact of the study is that 56.5% of suppliers say that they are not mobile operators, while 43.5% say they are.<\/p>\n<p>SoftDoit has also asked in its study, which are the functionalities that most customers value in PBX software. The majority, <strong>78.3% of the companies opt for the <\/strong><a href=\"https:\/\/www.masvoz.net\/advanced-ivr-software\"><strong>interactive voice response<\/strong><\/a> (IVR). Call queues, numbering management and time deviation share the same percentage, 60.9%. 56.5% value mobility above all and 52.2% opted for <a href=\"https:\/\/www.masvoz.net\/click-to-call\"><strong>Click to Call<\/strong><\/a> recordings, the same percentage that values the <a href=\"https:\/\/www.masvoz.net\/cloud-contact-center\/integration\/\"><strong>integration with their corporate systems<\/strong><\/a> such as CRM, ERP or Salesforce.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to the second edition of the report \u201cCurrent Situation of the PBXs\u2019 Software in Spain\u201d, prepared by the SoftDoit software comparator, most of the\u00a0Virtual PBXs&#8217;\u00a0users prefer a virtual solution to a physical one. The companies that provide these solutions have participated in the study, among them, masvoz. Among the main conclusions of this report&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/enreach.es\/en\/blog\/spanish-companies-prefer-telephone-virtual-pbxs-in-the-cloud\/\" title=\"Read Spanish Companies Prefer Telephone Virtual PBXs In The Cloud\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":28661,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2139],"tags":[],"class_list":["post-31425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-communications"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spanish Companies Prefer Telephone Virtual PBXs In The Cloud - Enreach ES<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/en\/blog\/spanish-companies-prefer-telephone-virtual-pbxs-in-the-cloud\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Spanish Companies Prefer Telephone Virtual PBXs In The Cloud - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"According to the second edition of the report \u201cCurrent Situation of the PBXs\u2019 Software in Spain\u201d, prepared by the SoftDoit software comparator, most of the\u00a0Virtual PBXs&#8217;\u00a0users prefer a virtual solution to a physical one. 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