{"id":47771,"date":"2024-01-25T09:05:00","date_gmt":"2024-01-25T08:05:00","guid":{"rendered":"https:\/\/enreach.es\/?p=47771"},"modified":"2024-01-25T10:43:07","modified_gmt":"2024-01-25T09:43:07","slug":"spanish-regulations-on-toll-free-numbers-for-businesses","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/spanish-regulations-on-toll-free-numbers-for-businesses\/","title":{"rendered":"Spanish regulations on toll-free numbers for businesses"},"content":{"rendered":"\n<p><strong><a href=\"https:\/\/enreach.es\/en\/telephone-numbering\/900-lines\/\">Toll-free lines are telephone numbers used by businesses<\/a>\u00a0that can be called free of charge from both landlines and mobiles within the country<\/strong>. As with all special numbers, there are regulations in Spain that businesses must comply with.<\/p>\n\n\n\n<p>Unlike other premium rate numbers,&nbsp;<strong>900 numbers are mandatory for certain businesses<\/strong>&nbsp;and&nbsp;<strong>the legislation is more flexible than those for 902 numbers<\/strong>&nbsp;when it comes to making calls.&nbsp;<\/p>\n\n\n\n<p>Let us explain&nbsp;<strong>which businesses should use them and what the rules are&nbsp;<\/strong>for outgoing calls from 900 numbers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:uppercase\"><strong><strong>TOLL-FREE LINES ARE MANDATORY FOR CUSTOMER SERVICE IN CERTAIN BUSINESSES<\/strong><\/strong><\/h2>\n\n\n\n<p>If your company\u00a0<strong>provides basic services of general interest, it must use a 900 number as a contact method.<\/strong><\/p>\n\n\n\n<p>Companies that provide basic services of general interest include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Water, gas and electricity utilities.<\/li>\n\n\n\n<li>Financial and insurance services.<\/li>\n\n\n\n<li>Postal services.<\/li>\n\n\n\n<li>Air, rail and road transport.<\/li>\n\n\n\n<li>Health services.<\/li>\n\n\n\n<li>Sanitation and waste services.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill has-medium-font-size\"><a class=\"wp-block-button__link has-white-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/enreach.es\/en\/telephone-numbering\/900-lines\/#formulario\" style=\"background-color:#7a17f8\">Get quoted on a 900 line<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:uppercase\"><strong><strong>900 NUMBERS CAN LEGALLY BE USED FOR OUTGOING CALLS<\/strong><\/strong><\/h2>\n\n\n\n<p>Unlike 902 numbers, which by law cannot be used for outgoing calls due to the extra cost of calling back,\u00a0<strong>toll-free numbers can be used for outgoing calls without changing the caller ID as\u00a0<\/strong>they are free to the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-transform:uppercase\"><strong><strong>900 NUMBERS ARE FREE TO THE CALLER<\/strong><\/strong><\/h2>\n\n\n\n<p><strong>Calling a toll-free number is free to the caller and the company pays for each call.\u00a0<\/strong><\/p>\n\n\n\n<p>Similarly,&nbsp;<strong>a call from a 900 number costs the company more<\/strong>&nbsp;than a call from a&nbsp;<a href=\"https:\/\/enreach.es\/en\/telephone-numbering\/geographical-numbers\/\">geographical number<\/a>.<\/p>\n\n\n\n<p>Have more questions about toll-free lines or are you interested in renting one? Get in touch with our team of experts by calling +<strong>34 900 670 750<\/strong>\u00a0or using the chat below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ll tell you which companies should use them and what the rules are about making calls from 900 numbers.<\/p>\n","protected":false},"author":1,"featured_media":47782,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2139],"tags":[3499,5252,5251,5253,5255,5254,5256],"class_list":["post-47771","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-communications","tag-900-lines","tag-lineas-900-en","tag-normativa","tag-normativa-en","tag-numbering-for-businesses","tag-numeracion-para-empresas-en","tag-regulations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spanish regulations on toll-free numbers for businesses - 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