{"id":47950,"date":"2024-02-08T08:56:24","date_gmt":"2024-02-08T07:56:24","guid":{"rendered":"https:\/\/enreach.es\/?p=47950"},"modified":"2024-07-26T10:00:25","modified_gmt":"2024-07-26T08:00:25","slug":"basics-of-choosing-your-company-customer-service-number","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/","title":{"rendered":"Basics of choosing your company&#8217;s customer service number"},"content":{"rendered":"\r\n<h5 class=\"wp-block-heading\"><strong>Level:\u00a0<\/strong>Beginner<\/h5>\r\n\r\n\r\n\r\n<p>Under the current Spanish Customer Service Law,\u00a0<a href=\"https:\/\/enreach.es\/en\/telephone-numbering\/900-lines\/\" target=\"_blank\" rel=\"noopener\"><strong>900 lines<\/strong><\/a><strong>\u00a0are mandatory for\u00a0<\/strong><a href=\"https:\/\/enreach.es\/en\/blog\/spanish-regulations-on-toll-free-numbers-for-businesses\/\" target=\"_blank\" rel=\"noopener\"><strong>all businesses that provide essential services to the public<\/strong><\/a>.<\/p>\r\n\r\n\r\n\r\n<p>But what if your business doesn&#8217;t fall into this category?\u00a0<strong>If you&#8217;re not sure which number is best for your customer service<\/strong>, this article will give you all the alternatives, with their pros and cons.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong><strong>900 NUMBERS<\/strong><\/strong><\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Customer willingness to call:<\/strong>\u00a0high<\/li>\r\n\r\n\r\n\r\n<li><strong>Coverage:<\/strong>\u00a0national<\/li>\r\n\r\n\r\n\r\n<li><strong>Brand image:<\/strong>\u00a0professional, approachable<\/li>\r\n\r\n\r\n\r\n<li><strong>Cost to the customer:<\/strong>\u00a0free<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>With a toll-free main number, your company will receive\u00a0<strong>a high volume of simultaneous calls<\/strong>. Customers who know it is free will use it without hesitation.<\/p>\r\n\r\n\r\n\r\n<p>They are also good for companies that\u00a0<strong>do not want to be visible on a map<\/strong>\u00a0and want to project a more professional image\u00a0<strong>without losing contact with their customers<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>It&#8217;s important to note, however,\u00a0<strong>that calls made from these numbers will cost you twice<\/strong>, as you&#8217;ll have to pay both to make the call and to receive the answer.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 5px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div><a class=\"know-more\" href=\"https:\/\/enreach.es\/en\/telephone-numbering\/900-lines\/\" target=\"_blank\" rel=\"noopener\">HIRE 900 LINES<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong><strong>901 &amp; 902 LINES<\/strong><\/strong><\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Customer willingness to call:<\/strong>\u00a0low<\/li>\r\n\r\n\r\n\r\n<li><strong>Coverage:<\/strong>\u00a0national<\/li>\r\n\r\n\r\n\r\n<li><strong>Brand image:<\/strong>\u00a0professional, inaccessible<\/li>\r\n\r\n\r\n\r\n<li><strong>Cost to <strong>the<\/strong><\/strong> <strong>customer:<\/strong>\u00a0high<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>The 901 (shared cost) and 902 (national rate) numbers\u00a0<strong>cost customers money<\/strong>. This makes them\u00a0<strong>more reluctant to dial them<\/strong>, resulting in a much lower volume of incoming calls.<\/p>\r\n\r\n\r\n\r\n<p>Like the previous ones, they are used by companies that\u00a0<strong>do not want to have a recognisable location<\/strong>\u00a0and, in addition to projecting professionalism, w<strong>ant to receive few calls<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>This type of number\u00a0<strong>isn&#8217;t usually used for outbound calls either<\/strong>, for the same reason: customers wouldn&#8217;t answer them because of the high cost.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 5px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div><a class=\"know-more\" href=\"https:\/\/enreach.es\/en\/telephone-numbering\/lineas-901\/\" target=\"_blank\" rel=\"noopener\">HIRE 901 LINES<\/a><\/div>\r\n\r\n\r\n\r\n<div><a class=\"know-more\" href=\"https:\/\/enreach.es\/en\/telephone-numbering\/902-lines\/\" target=\"_blank\" rel=\"noopener\">HIRE 902 LINES<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong><strong>GEOGRAPHICAL NUMBERING<\/strong><\/strong><\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Customer willingness to call:<\/strong>\u00a0high<\/li>\r\n\r\n\r\n\r\n<li><strong>Coverage:<\/strong>\u00a0local<\/li>\r\n\r\n\r\n\r\n<li><strong>Brand image:<\/strong>\u00a0local<\/li>\r\n\r\n\r\n\r\n<li><strong>Cost to the customer:<\/strong>\u00a0free in most cases, depending on the customer&#8217;s contract tariff.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Geographical or local numbers\u00a0<strong>represent proximity and familiarity<\/strong>\u00a0to the customer as they use the prefix of the province.<\/p>\r\n\r\n\r\n\r\n<p>Although they\u00a0<strong>do not project the same corporate image<\/strong>\u00a0as 900 numbers, they\u00a0<strong>do<\/strong>\u00a0<strong>not incur<\/strong>\u00a0<strong>additional outbound call charges<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>For companies\u00a0<strong>with customers spread across the country<\/strong>\u00a0(or the world), the strategic decision is whether to standardise numbers or, conversely, to keep their local main numbers.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 5px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div><a class=\"know-more\" href=\"https:\/\/enreach.es\/en\/telephone-numbering\/geographical-numbers\/\" target=\"_blank\" rel=\"noopener\">HIRE GEOGRAPHICAL NUMBERS<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong><strong>MOBILE NUMBER<\/strong><\/strong><\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Customer willingness to call:<\/strong>\u00a0high<\/li>\r\n\r\n\r\n\r\n<li><strong>Coverage:<\/strong>\u00a0local \/ national<\/li>\r\n\r\n\r\n\r\n<li><strong>Brand image:<\/strong>\u00a0freelancers, individuals<\/li>\r\n\r\n\r\n\r\n<li><strong>Cost to <strong>the<\/strong><\/strong> <strong>customer:<\/strong>\u00a0free in most cases, depending on the customer&#8217;s contract tariff.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Mobile numbering\u00a0<strong>is increasingly used at corporate level<\/strong>, although it is usually associated with freelancers.<\/p>\r\n\r\n\r\n\r\n<p>When people receive a call from a mobile phone, they usually assume it&#8217;s someone they know, so it can be frustrating for customers if it&#8217;s a business.<\/p>\r\n\r\n\r\n\r\n<p>If you still want to use a mobile line for your customer service, be aware that y<strong>ou can only take two incoming calls at the same time<\/strong>, which limits your ability to handle a high volume of calls.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 5px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\r\n<div><a class=\"know-more\" href=\"https:\/\/enreach.es\/en\/mobile\/rates\/\" target=\"_blank\" rel=\"noopener\">HIRE MOBILE LINES<\/a><\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong><strong>FINAL THOUGHTS<\/strong><\/strong><\/h2>\r\n\r\n\r\n\r\n<p>As we have seen, the choice of alternative numbering for customer service depends on the\u00a0<strong>volume of calls you receive<\/strong>, the\u00a0<strong>number of calls you make<\/strong>\u00a0and the\u00a0<strong>brand image<\/strong>\u00a0you wish to project.<\/p>\r\n\r\n\r\n\r\n<p>As a\u00a0<strong>Tier 1 network operator<\/strong>, which means we provide the fastest and most reliable phone lines, we offer\u00a0<strong>all types of numbering for businesses<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Whichever numbering you choose,\u00a0<strong>you&#8217;ll have an online control panel<\/strong>\u00a0to monitor service levels in real time.<\/p>\r\n\r\n\r\n\r\n<p>If you later want your business number to have a\u00a0<strong>welcome message<\/strong>,\u00a0<strong>prioritised call queues<\/strong>\u00a0or\u00a0<strong>call transfer rules<\/strong>, we also offer a\u00a0<strong><a href=\"https:\/\/enreach.es\/en\/business-communications\/enreach-contact\/\" target=\"_blank\" rel=\"noopener\">virtual switchboard<\/a><\/strong>\u00a0from which you can configure even the smallest detail.<\/p>\r\n\r\n\r\n\r\n<p>In addition to these advanced features, our switchboard also\u00a0<strong>includes internal communication channels<\/strong>, allowing you to\u00a0<strong>chat<\/strong>,\u00a0<strong>call<\/strong>\u00a0and\u00a0<strong>video call<\/strong>\u00a0for free,\u00a0<strong>share all types of files<\/strong>\u00a0and integrate with\u00a0<strong>Google<\/strong>,\u00a0<strong>Teams<\/strong>\u00a0and\u00a0<strong>over 100 CRMs<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>Are you considering hiring a numbering service for your business, but aren&#8217;t sure which is the best option? Contact our\u00a0<strong>team of experts<\/strong>\u00a0for a personalised consultation. Call us now on\u00a0<strong>+34<\/strong>\u00a0<strong>900 670 750<\/strong>\u00a0or use the chat below.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn&#8217;t fall into this category?\u00a0If you&#8217;re not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.<\/p>\n","protected":false},"author":1,"featured_media":47946,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[2139],"tags":[5269,5228,5270,5252,5263,5271,5268,5264,5265,5254,5267,5266,4934],"class_list":["post-47950","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-communications","tag-business-numbering","tag-centralita-virtual-en","tag-geographical-lines","tag-lineas-900-en","tag-lineas-902-en","tag-mobile-numbers","tag-national-rate-lines","tag-numeracion-geografica-en","tag-numeracion-movil-en","tag-numeracion-para-empresas-en","tag-shared-cost-lines","tag-toll-free-lines","tag-virtual-pbx"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Basics of choosing your company&#039;s customer service number - Enreach ES<\/title>\n<meta name=\"description\" content=\"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn&#039;t fall into this category?\u00a0If you&#039;re not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Basics of choosing your company&#039;s customer service number - Enreach ES\" \/>\n<meta property=\"og:description\" content=\"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn&#039;t fall into this category?\u00a0If you&#039;re not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\" \/>\n<meta property=\"og:site_name\" content=\"Enreach ES\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-08T07:56:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-26T08:00:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Enreach\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Enreach\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\"},\"author\":{\"name\":\"Enreach\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"headline\":\"Basics of choosing your company&#8217;s customer service number\",\"datePublished\":\"2024-02-08T07:56:24+00:00\",\"dateModified\":\"2024-07-26T08:00:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\"},\"wordCount\":673,\"image\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png\",\"keywords\":[\"business numbering\",\"centralita virtual\",\"geographical lines\",\"l\u00edneas 900\",\"l\u00edneas 902\",\"mobile numbers\",\"national rate lines\",\"numeraci\u00f3n geogr\u00e1fica\",\"numeraci\u00f3n m\u00f3vil\",\"numeraci\u00f3n para empresas\",\"shared-cost lines\",\"toll-free lines\",\"Virtual PBX\"],\"articleSection\":[\"Business Phone Systems\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\",\"url\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\",\"name\":\"Basics of choosing your company's customer service number - Enreach ES\",\"isPartOf\":{\"@id\":\"https:\/\/enreach.es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png\",\"datePublished\":\"2024-02-08T07:56:24+00:00\",\"dateModified\":\"2024-07-26T08:00:25+00:00\",\"author\":{\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\"},\"description\":\"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn't fall into this category?\u00a0If you're not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.\",\"breadcrumb\":{\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage\",\"url\":\"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png\",\"contentUrl\":\"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/enreach.es\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Basics of choosing your company&#8217;s customer service number\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/enreach.es\/#website\",\"url\":\"https:\/\/enreach.es\/\",\"name\":\"Enreach ES\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/enreach.es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3\",\"name\":\"Enreach\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/enreach.es\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g\",\"caption\":\"Enreach\"},\"sameAs\":[\"https:\/\/enreach.es\"],\"url\":\"https:\/\/enreach.es\/en\/blog\/author\/mk-admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Basics of choosing your company's customer service number - Enreach ES","description":"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn't fall into this category?\u00a0If you're not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/","og_locale":"en_US","og_type":"article","og_title":"Basics of choosing your company's customer service number - Enreach ES","og_description":"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn't fall into this category?\u00a0If you're not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.","og_url":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/","og_site_name":"Enreach ES","article_published_time":"2024-02-08T07:56:24+00:00","article_modified_time":"2024-07-26T08:00:25+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png","type":"image\/png"}],"author":"Enreach","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Enreach","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#article","isPartOf":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/"},"author":{"name":"Enreach","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"headline":"Basics of choosing your company&#8217;s customer service number","datePublished":"2024-02-08T07:56:24+00:00","dateModified":"2024-07-26T08:00:25+00:00","mainEntityOfPage":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/"},"wordCount":673,"image":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png","keywords":["business numbering","centralita virtual","geographical lines","l\u00edneas 900","l\u00edneas 902","mobile numbers","national rate lines","numeraci\u00f3n geogr\u00e1fica","numeraci\u00f3n m\u00f3vil","numeraci\u00f3n para empresas","shared-cost lines","toll-free lines","Virtual PBX"],"articleSection":["Business Phone Systems"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/","url":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/","name":"Basics of choosing your company's customer service number - Enreach ES","isPartOf":{"@id":"https:\/\/enreach.es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage"},"image":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage"},"thumbnailUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png","datePublished":"2024-02-08T07:56:24+00:00","dateModified":"2024-07-26T08:00:25+00:00","author":{"@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3"},"description":"Under the current Spanish Customer Service Law,\u00a0900 lines\u00a0are mandatory for\u00a0all businesses that provide essential services to the public. But what if your business doesn't fall into this category?\u00a0If you're not sure which number is best for your customer service, this article will give you all the alternatives, with their pros and cons.","breadcrumb":{"@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#primaryimage","url":"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png","contentUrl":"https:\/\/enreach.es\/wp-content\/uploads\/2024\/02\/hombre-empresario-hablando-por-telefono-en-su-oficina-enreach.png","width":1920,"height":1080},{"@type":"BreadcrumbList","@id":"https:\/\/enreach.es\/en\/blog\/basics-of-choosing-your-company-customer-service-number\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/enreach.es\/en\/"},{"@type":"ListItem","position":2,"name":"Basics of choosing your company&#8217;s customer service number"}]},{"@type":"WebSite","@id":"https:\/\/enreach.es\/#website","url":"https:\/\/enreach.es\/","name":"Enreach ES","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enreach.es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/enreach.es\/#\/schema\/person\/28954c3c2fff07efa64b14aae4e755e3","name":"Enreach","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/enreach.es\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6c3d6ca5b1fa750a1a92fe9d4ca0c2386fa0535da2b857d01c1bb3ccd2dfc207?s=96&d=mm&r=g","caption":"Enreach"},"sameAs":["https:\/\/enreach.es"],"url":"https:\/\/enreach.es\/en\/blog\/author\/mk-admin\/"}]}},"_links":{"self":[{"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/posts\/47950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/comments?post=47950"}],"version-history":[{"count":3,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/posts\/47950\/revisions"}],"predecessor-version":[{"id":50634,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/posts\/47950\/revisions\/50634"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/media\/47946"}],"wp:attachment":[{"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/media?parent=47950"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/categories?post=47950"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enreach.es\/en\/wp-json\/wp\/v2\/tags?post=47950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}