{"id":54677,"date":"2025-07-03T11:14:18","date_gmt":"2025-07-03T09:14:18","guid":{"rendered":"https:\/\/enreach.es\/?p=54677"},"modified":"2025-07-04T09:22:46","modified_gmt":"2025-07-04T07:22:46","slug":"smart-mobile-by-enreach-brings-artificial-intelligence-to-mobile-telephony","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/smart-mobile-by-enreach-brings-artificial-intelligence-to-mobile-telephony\/","title":{"rendered":"Smart Mobile by Enreach brings artificial intelligence to mobile telephony"},"content":{"rendered":"

Have you ever stopped to think about how much information gets lost during a phone call?<\/strong><\/p>\n

Now that we\u2019re using our personal mobiles for work, especially outside office hours, conversations with prospects, clients, and suppliers are taking place in environments with zero traceability<\/strong>.<\/p>\n

Imagine the first call between a potential customer and your company is made on a mobile phone. The sales representative who answers it may not take note of the customer\u2019s needs<\/strong> due to a lack of time or simply out of habit. Could this affect your business? Absolutely<\/strong>.<\/p>\n

Thousands of business calls are made on mobiles every day. If what\u2019s discussed isn\u2019t recorded, it\u2019s easily forgotten<\/strong>. Even if it is written down somewhere \u2014 on paper or digitally \u2014 only the person who wrote it has access to it.<\/strong><\/p>\n

This makes it harder for a colleague to follow up on a lead<\/strong> while someone is on holiday, and it also forces the customer to repeat themselves<\/strong>. In those crucial first conversations, when trust and brand recognition are still being established, first impressions really do count.<\/p>\n

According to a Salesforce report, 57% of professionals feel they lose critical information in every business call.<\/strong><\/p>\n

Losing visibility of a business call doesn’t just affect your team or sales<\/strong>; it impacts departments such as marketing, product and customer service<\/strong>.<\/p>\n

As in the film ‘The Butterfly Effect’, seemingly small decisions, such as not taking notes after a call, can have a surprisingly large impact.<\/p>\n

To help companies gain full visibility of every business-related call, we have launched Smart Mobile: the world’s first mobile phone plan with built-in artificial intelligence<\/a> that automatically analyses and summarises your calls.<\/strong><\/p>\n

SMART MOBILE BY ENREACH IS REDEFINING MOBILE TELEPHONY FOR BUSINESS<\/span><\/strong><\/h2>\n

Can you believe that business mobile plans<\/a> haven’t changed much since the ’80s?<\/strong> Until now, they’ve always been the same: unlimited calls, text messages, data and roaming.<\/p>\n

We firmly believe that your business deserves better.<\/strong><\/p>\n

That\u2019s why we created Smart Mobile: a solution that builds AI directly into the SIM card<\/strong>. The result? You can enjoy powerful features straight away:<\/p>\n

1. AUTOMATIC CALL RECORDING<\/strong><\/h3>\n

This is perfect for banks, for example, where calls must be recorded by law. Now, they can remain compliant even when using a mobile phone.<\/strong><\/p>\n

With Smart Mobile, your teams can make and receive business calls on their smartphones, safe in the knowledge that every conversation is automatically recorded and uploaded to your CRM<\/strong>. If the call involves an existing lead or customer, the recording is attached directly to their profile.<\/p>\n

2. AUTOMATIC TITLES AND SUMMARIES<\/strong><\/h3>\n

Our AI transcribes the call in real time and generates a title and summary automatically once it ends<\/strong>. Both are sent straight to your CRM<\/strong> and are linked to the relevant customer or lead.<\/p>\n

This means professionals don\u2019t have to waste time taking notes or performing repetitive administrative tasks that, according to a McKinsey study<\/a>, account for 30% of our working day<\/strong>.<\/p>\n

3. TASK AND ACTION DETECTION<\/strong><\/h3>\n

In addition to generating titles and summaries from the call transcript, Smart Mobile<\/strong><\/a> also analyses the conversation to extract any action points.<\/strong><\/p>\n

For example, if the sales representative agrees to send an offer by email and arrange a meeting<\/strong> before the end of the week, this information is extracted and recorded.<\/p>\n

Our AI will create a list of these tasks<\/strong> and email them to the professional, ensuring that nothing is forgotten.<\/p>\n

4. CALL EVENT NOTIFICATIONS<\/strong><\/h3>\n

Our AI-powered mobile solution can integrate with any external system<\/strong> and send \u2014via API or web service\u2014 three key call events<\/strong>:<\/p>\n

Our AI-powered mobile solution can integrate with any external system<\/strong> and send three key call events<\/strong> via API or web service:<\/p>\n

    \n
  • When the call starts<\/strong> (i.e. when the ringing begins).<\/li>\n
  • When the call is answered<\/strong>, marking the true start of the conversation.<\/li>\n
  • When the call ends<\/strong>, i.e. when the phone is hung up.<\/li>\n<\/ul>\n

    THE BEST OF<\/span> SMART MOBILE BY ENREACH<\/strong><\/h2>\n

    Our AI-powered mobile solution is designed to suit the way businesses and professionals work today.<\/p>\n

    1. NO NEED TO INSTALL ANY APPS<\/strong><\/h3>\n

    Although there are apps that let you record calls or use speech analytics, it\u2019s often not possible to install apps on devices<\/strong>, especially personal smartphones.<\/p>\n

    That\u2019s why we\u2019ve embedded AI directly into our SIM cards<\/strong>. As soon as the phone is connected, every business call can be recorded and\/or transcribed, and the data sent straight to the CRM.<\/p>\n

    2. PRIVACY GUARANTEED<\/strong><\/h3>\n

    It\u2019s common for professionals to use their personal phones for work calls<\/strong>, particularly outside of normal working hours. However, the reverse is also true: some people receive personal calls on their work mobiles<\/strong>. Either way, these situations make it difficult to record and analyse calls without breaching privacy.<\/p>\n

    That\u2019s why we\u2019ve designed Smart Mobile with two complementary layers of protection.<\/strong><\/p>\n

      \n
    • A configurable exclusion list:<\/strong> you can define which numbers are automatically excluded from recording or transcription.<\/li>\n
    • Smart personal call detection:<\/strong> if the AI detects early on that the call isn\u2019t work-related, it automatically stops recording.<\/li>\n<\/ul>\n

      This means professionals can use the same device for work and personal matters with peace of mind, safe in the knowledge that only business calls will be analysed<\/strong>. All of this is done in compliance with GDPR, including notifying the caller that the conversation may be recorded.<\/p>\n

      SMART MOBILE BY ENREACH MEETS THE NEEDS OF EVERY INDUSTRY<\/span><\/strong><\/h2>\n

      We developed this solution with the real needs of sectors such as real estate, banking, recruitment agencies, logistics, consultancies, and technical support in mind.<\/p>\n

      1. SMART MOBILE<\/span> FOR<\/span> REAL ESTATE<\/strong><\/h3>\n

      Home hunters typically browse a website, leave their contact details and wait for an agent to call them back. Everything discussed during that call could provide valuable insight to help close the deal.<\/strong><\/p>\n

        \n
      • Which area<\/strong> they prefer<\/li>\n
      • Desired square footage<\/strong><\/li>\n
      • Number of bedrooms<\/strong><\/li>\n
      • Whether they have pets<\/strong> or not<\/li>\n
      • Ideal price range<\/strong><\/li>\n<\/ul>\n

        Rather than trying to remember everything or taking notes, professionals can focus on actively listening and being present during the call.<\/p>\n

        2. SMART MOBILE<\/span> FOR<\/span> FINANCIAL SERVICES<\/strong><\/h3>\n

        Banks are required to record all conversations<\/strong>, regardless of the device used. That\u2019s why a solution like Smart Mobile, which enables calls to be recorded and logged even on mobiles<\/strong>, opens the door to more flexible ways of working.<\/p>\n

        3. SMART MOBILE<\/span> FOR<\/span> RECRUITMENT AGENCIES<\/strong><\/h3>\n

        Recruitment professionals spend much of their day on the phone<\/strong> talking to candidates, partner companies and employees, often using their personal mobile phone.<\/p>\n

        With Smart Mobile, nothing gets lost. All commitments made during the call are summarised and sent straight to the professional’s inbox.<\/strong><\/p>\n

          \n
        • Call the candidate<\/strong> tomorrow<\/li>\n
        • Send the contract<\/strong> before the end of the day<\/li>\n
        • Check terms<\/strong> with finance<\/li>\n
        • Book a follow-up interview<\/strong> with the Team Lead<\/li>\n<\/ul>\n

          4. SMART MOBILE<\/span> FOR<\/span> LOGISTICS COMPANIES<\/strong><\/h3>\n

          Delivery drivers spend their day on the road and are often the only people who have direct contact with the end customer<\/strong>. They\u2019re the ones who call if an address is wrong, no one is home, or there is a delivery issue.<\/p>\n

          The information shared during these calls is incredibly useful, not only for improving processes, but also for optimising delivery routes and identifying new service opportunities.<\/p>\n

          5. <\/strong><\/span>SMART MOBILE<\/span> FOR <\/span><\/strong>CONSULTANCY FIRMS<\/strong><\/h3>\n

          Partners<\/strong>, consultants<\/strong> and account managers<\/strong> often spend much of their time away from their desks, whether that’s in client meetings, on site visits, at trade shows or working remotely.<\/p>\n

          Full traceability of these calls means that they no longer need to take notes or try to remember every detail.<\/p>\n

          6. SMART MOBILE FOR<\/span> TECHNICAL SUPPORT<\/strong><\/h3>\n

          When a technician is sent out to resolve an issue, many important decisions are made over the phone, such as confirming availability, rescheduling appointments<\/strong> or approving estimates<\/strong>.<\/p>\n

          With Smart Mobile, all of these calls are automatically logged and summarised in the CRM. This means office staff can stay up to date in real time<\/strong> without having to wait for updates from the field.<\/p>\n

          This saves time on admin and improves speed and coordination.<\/strong><\/p>\n

          STOP LOSING CALL VISIBILITY WITH SMART MOBILE BY ENREACH<\/span><\/strong><\/h2>\n

          For years, we\u2019ve assumed that mobile calls couldn\u2019t be tracked, analysed or shared. That\u2019s no longer the case.<\/strong><\/p>\n

          With Smart Mobile, you can finally gain complete visibility of every business conversation<\/strong>. The impact is huge: admin after calls is removed<\/strong>, team coordination is improved<\/strong>, and you can respond faster, more accurately and more personally to clients, leads and partners.<\/strong><\/p>\n

          Artificial intelligence now fits in your pocket, changing the way you work<\/strong>, communicate<\/strong>, and make decisions<\/strong>.<\/p>\n

          TRY SMART MOBILE BY ENREACH<\/span><\/strong><\/h2>\n