{"id":56508,"date":"2026-01-16T10:46:22","date_gmt":"2026-01-16T09:46:22","guid":{"rendered":"https:\/\/enreach.es\/?p=56508"},"modified":"2026-01-16T12:32:22","modified_gmt":"2026-01-16T11:32:22","slug":"advantages-of-microsoft-teams-over-its-competitors","status":"publish","type":"post","link":"https:\/\/enreach.es\/en\/blog\/advantages-of-microsoft-teams-over-its-competitors\/","title":{"rendered":"5 advantages of Microsoft Teams over its competitors"},"content":{"rendered":"

The technology we work with on a daily basis matters, a great deal<\/strong>.<\/p>\n

Not having solutions that cover (at the very least) 99.99% of our needs<\/strong> has a direct impact on team efficiency and productivity.<\/p>\n

If we apply this same mindset when choosing a collaboration tool, it quickly becomes clear that unified communications as a service (UCaaS)<\/strong> platforms are light-years ahead of more limited applications that only allow you to either chat or make video calls.<\/p>\n

In the UCaaS market, Microsoft positions its Teams<\/strong> application as a reliable, connected and robust solution. While its business telephony offering is not the most competitive on the market, the multinational works with a wide network of partners<\/em> around the world, such as Enreach<\/strong><\/a>.<\/p>\n

For professionals considering this platform as a potential option, we have identified five key advantages<\/strong> where Teams stands out compared to other well-known solutions such as Zoom or Cisco.<\/p>\n

KEY ADVANTAGES OF MICROSOFT TEAMS FOR BUSINESSES<\/span><\/strong><\/h2>\n

1. UCaaS DNA<\/strong><\/h3>\n

Microsoft Teams was created to be a unified communications platform<\/strong>, not a video conferencing tool. While this may seem trivial at first glance, it has a direct impact on the user experience (UX) and on the type of features that are added to the platform over time.<\/p>\n

While Microsoft has a highly advanced and experienced development team that continuously improves the UX, much of the rest of the market takes inspiration from its capabilities.<\/p>\n

2. INTEGRATION WITH MICROSOFT 365<\/strong><\/h3>\n

One of its most distinctive advantages is its native integration with Microsoft 365<\/strong>: Outlook, SharePoint, OneDrive, Word, Excel and PowerPoint.<\/p>\n

The entire Microsoft ecosystem lives within the application. This means we can open, edit and share an Excel spreadsheet without opening the application itself<\/strong>, or receive, accept or decline Outlook meeting invitations without opening our inbox.<\/p>\n

3. INTEGRATED BUSINESS TELEPHONY<\/strong><\/h3>\n

As mentioned in the introduction, Microsoft is not a specialist provider of cloud<\/em> telephony. However, it works with several certified providers that make it very easy to integrate a company\u2019s existing telephony into Teams.<\/p>\n

This means that when an external contact calls the business, the call can ring on the receptionist\u2019s computer<\/strong> instead of a desk phone. Using your company telephony in Teams<\/a> is part of a single tool to communicate with colleagues and external contacts across all channels.<\/span><\/p>\n

4. A BETTER OMNICHANNEL EXPERIENCE<\/strong><\/h3>\n

Another strong point of Teams is its omnichannel approach. Within any conversation (one-to-one or group), you can make a call<\/strong> or start a meeting<\/strong> with a single click, add participants<\/strong>, share your screen<\/strong> and exchange documents, folders and external links<\/strong>.<\/p>\n

With many other solutions, switching between channels tends to be more cumbersome<\/strong>. The chat<\/strong> is not always easily accessible during a call, or video meetings<\/strong> open in separate tabs.<\/p>\n

5. STRONGER SECURITY AND COMPLIANCE<\/strong><\/h3>\n

Finally, the application inherits all the security, compliance and management capabilities<\/strong> of the Microsoft ecosystem, which greatly simplifies processes when it comes to audits.<\/p>\n

For example, if we need to access all conversations, calls and shared files across the entire company from the last six months<\/strong>, this information can be retrieved in a centralised way.<\/p>\n

Or if we need to delete information<\/strong> after a certain number of years, we can apply this policy across the entire Microsoft environment without having to define retention periods service by service.<\/p>\n

FINAL CONCLUSIONS<\/strong><\/h2>\n

If your company works with Microsoft 365, Teams is the most suitable solution to benefit from a native integration<\/strong> of all applications.<\/p>\n

If, on the other hand, you use Google and\/or iOS tools, you may want to consider more cost-effective alternatives such as our Enreach Contact, which also includes chat, video calls, telephony and a virtual PBX.<\/strong><\/a><\/p>\n

Our workspace<\/em> allows you to make calls, chat and hold video meetings<\/strong> with both internal and external contacts. Its mobile-first<\/em> design is optimised for mobile devices, while also offering a web interface for desktop use.<\/p>\n

In terms of device management, Enreach Contact<\/strong> is available on:<\/p>\n