ZENDESK + ENREACH
EVERYTHING YOU NEED,
IN ONE PLACE
Easily integrate your phone system directly from the Zendesk control panel.
With Enreach built into Zendesk, you can make and receive your calls from your CRM, automate ticket creation, and record call information.
YOUR CUSTOMER INFORMATION
ALWAYS AT HAND
Save time, increase agent productivity, and reduce human error by automating processes.
Access all call information including agent information, phone number, date/time, recording, custom labels; allowing the creation of a report in Zendesk. Provide 100% personalized attention!
ESTABLISH LOGICS
AND WORKFLOWS
Customize the flow of calls in your Enreach agent module, thanks to the features of our Omnichannel Contact Center (call routing, voice recognition, selection menu, etc.) and integrate them into your daily operations.