Go further with WhatsApp
THE CUSTOMER’S FAVORITE CHANNEL
More than 1.5 billion users choose WhatsApp to communicate! The key to customer service is to always be there: respond to conversations started by customers through WhatsApp, send alerts and notifications in real time, answer questions instantly and never miss a sale.
All your conversations in one place
BECOME OMNICHANNEL
Integrate WhatsApp within our powerful Omnichannel Contact Center and manage all your conversations from a single place: calls, WebChats, emails… Centralize your communications, optimize the work of agents and become omnipresent.
Optimize your communications
THE CHATBOT WORKS FOR YOU
It automatically responds to WhatsApp messages and guides the user based on their needs. Give your bot personality! Streamline conversations, reduce costs and optimize the work of agents.
FEATURES
- Personalize your customers’ experience with our chatbot
- Route and manage conversations and reduce wait times
- Your customers will be able to start conversations directly from your website, through a link or QR code
- Send and receive JPGs, videos, PDFs…
- Personalize your messages with icons and rich texts
- Create quick answers
- Type conversations and add notes
- Manage your contacts with our calendar
- Access the history of all your conversations
- Benefit from the verified company profile and boost your corporate image
DO YOU WANT TO BE THE NEXT
CASE OF SUCCESS?
Our converged solutions
communications help hundreds of companies to
Boost your customer service and your business.
