Take your emails one step further
FILL YOUR INBOX WITH SUCCESS
Send and receive emails from our unified interface: answer emails, while you answer calls or send WhatsApps. Type conversations to always keep customer information in mind and transfer it to other agents. Create response templates to optimize the work of agents. Attach images and documents and give your messages personality with rich texts.
All your conversations in one place
BECOME OMNICHANNEL
Integrate email within our powerful Omnichannel Contact Center and manage all your conversations from a single place: calls, WhatsApps, WebChats… Centralize your communications, optimize the work of agents and become omnipresent.
FEATURES
- Route and manage conversations and reduce wait times
- Transfer messages to other agents
- Send and receive JPGs, videos, PDFs…
- Personalize your emails with icons and rich texts
- Create quick answers
- Type conversations and add notes
- Manage your contacts with our calendar
- Access the history of all your conversations
DO YOU WANT TO BE THE NEXT
CASE OF SUCCESS?
Our converged solutions
communications help hundreds of companies to
Boost your customer service and your business.