Take your emails one step further

FILL YOUR INBOX WITH SUCCESS

Send and receive emails from our unified interface: answer emails, while you answer calls or send WhatsApps. Type conversations to always keep customer information in mind and transfer it to other agents. Create response templates to optimize the work of agents. Attach images and documents and give your messages personality with rich texts.

 

All your conversations in one place

BECOME OMNICHANNEL

Integrate email within our powerful Omnichannel Contact Center and manage all your conversations from a single place: calls, WhatsApps, WebChats… Centralize your communications, optimize the work of agents and become omnipresent.

FEATURES

  • Route and manage conversations and reduce wait times
  • Transfer messages to other agents
  • Send and receive JPGs, videos, PDFs…
  • Personalize your emails with icons and rich texts
  • Create quick answers
  • Type conversations and add notes
  • Manage your contacts with our calendar
  • Access the history of all your conversations

DO YOU WANT TO BE THE NEXT
CASE OF SUCCESS?

Our converged solutions
communications help hundreds of companies to
Boost your customer service and your business.

Cliente

Barcelona Barber Shop

Solución

Omnichannel Contact Center, Telephone numbering, Virtual PBX

Cliente

Codorniu

Solución

Omnichannel Contact Center, Telephone numbering, Virtual PBX

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