Enreach Improves Its Position and Is Named Leading Company in the UCaaS Market by Frost & Sullivan

Enreach, the fast-growing unified communications group backed by investment company Waterland, has once again been named the market leader for IP telephony and unified communications as a service (UCaaS) in Europe, according to the annual Frost Radar report and in the I have improved its position compared to 2020. In addition, Enreach has been the organization, based in Europe, with the highest score in terms of innovation.

“Thanks to its constant effort in bringing the most innovative technology and knowledge to the group, Enreach deserves its place as one of the most innovative leaders in the European market for IP telephony and UCaaS,” says Elka Popova, Vice President of Research at Frost & Sullivan.

Frost & Sullivan evaluates more than 60 suppliers and this year only 23 companies have achieved the qualification. Enreach stands out especially in the five innovation criteria: scalability, research and development, product portfolio, mastery of trends and customer orientation.

Enreach currently has 24 offices in 10 countries, providing partners and customers with local knowledge and support. The implementation of the group’s buy and build strategy puts it in a strong position to rapidly include and launch new services and products at the European level. In addition to expanding its product portfolio, Enreach is responding to customer needs and market trends.

According to Popova, “Enreach’s approach to enterprise mobility, including native FMC in many markets, the union of UCaaS and CCaaS, and investment in AI-based technologies are examples of the future shift and growth potential of the company.”

Stijn Nijhuis, CEO of Enreach comments, “I want to thank all members of the Enreach family and our customers and partners for their contribution to our strategy of innovation and continued growth. The high commitment to R&D and the consolidation of technologies within the group is underway and is an area of learning and continuous improvement. For example, our Cloud Contact Center solutions, Artificial Intelligence, voice integration, and productivity tools are already available in many of the markets. Enreach has also continued to invest in its cloud-based OSS / BSS portal for partners in the region.”

Stijn Nijhuis believes that “In addition to a whole year of growth in the IP telephony and UCaaS market, there have also been many integration milestones for us, although we still have challenges to achieve. Among them, the rebranding of Centile, HeroBase, Network Telecom and Swyx as Enreach, and the launch of our Enreach Contact service in the UK and France, with more countries to follow. We have also grown thanks to the incorporation of Benemen, DSD Europe, Do2thecloud.com, OSS Networks, Pace Telecom, and the IT services and networks of Prewest.”

“We have also expanded our integration and Microsoft product offering and added new vendor agreements to our portfolio. Thus, as we walk towards the end of 2021 with continuous evolution and development plans, our clients can see us as their solution for their ICT needs, and we thank them for their continuous support.”