Why is AI-powered mobile telephony a game changer for real estate

Prospecting calls, buyer enquiries, calls to portals like Idealista… your sales agents spend a large part of their day on the phone, and your estate agency has no real way of keeping track of the valuable information shared in those conversations.

Once the call ends, the data gets scattered between the agent’s memory and their notepad.

Only the agent knows what was said.

Smart Mobile brings artificial intelligence directly to your team’s mobile phones, automatically and securely capturing the key details of every business conversation.

SMART MOBILE BENEFITS FOR THE REAL ESTATE SECTOR

1. KNOW WHAT’S BEING SAID IN PROSPECTING CALLS

Some of the most important calls for your business are those where agents are sourcing new properties. The first contact is almost always made by phone—it’s more effective and more professional than an email or social media message.

The issue? Agents usually make those calls from their personal mobiles for convenience and flexibility. Until now, estate agencies have had no way to track what was discussed:

• Property details
• The reason for the sale
• Outstanding charges on the home or community (e.g., repairs, damp issues, etc.)
• The owner’s willingness to negotiate or manage the sale
• The timeline for completion

Thanks to AI-powered business mobile from Smart Mobile, all this information can be automatically saved to your CRM—right in the property owner’s profile.

Beyond centralising your data and keeping a clear record of all properties, it also empowers your marketing team to create much more targeted and effective email or social media campaigns.

2. KEEP TRACK OF EVERY SALES PROCESS

As your agency grows, it gets harder to keep everyone on the same page. With limited time for internal meetings and incomplete CRMs, agility suffers.

With Smart Mobile, every call is logged with a summary and a title. You can instantly check the status of any deal—no need to chase the agent.

3. IMPROVE ACTIVE LISTENING. CLOSE MORE DEALS.

According to Harvard Business Review, over 90% of employees say that automating processes improves their productivity.

When your agents don’t have to worry about taking notes or updating the CRM manually, they can fully focus on listening, advising, and selling.

4. KEEP AGENTS ORGANISED AND ON TRACK

After each call, Smart Mobile sends the agent an email summary with all the commitments made during the conversation: send documents, update listings, prepare offers…

A follow-up system that boosts personal organisation and reduces errors.

5. FREE UP TIME FOR HIGH-IMPACT TASKS

Your team could be losing up to one third of their day on admin tasks. Delegating those tasks to AI gives them back valuable time for more strategic work: arranging viewings, securing new listings, or staying up to date with industry regulations.

THE BEST OF SMART MOBILE FOR YOUR ESTATE AGENCY

Our AI doesn’t just give you full traceability of business calls made on your team’s mobiles—it does it without requiring them to download an app, and while protecting their privacy during personal calls.

1. NO APPS. NO SETUP REQUIRED.

To keep it simple and scalable, Smart Mobile is embedded in our business SIM cards. Once inserted in the phone, the AI activates automatically to: analyse the call, create a summary and title, upload it to the CRM, and send the follow-up list to the agent’s email.

2. RESPECTING AGENTS’ PRIVACY

Our AI is trained to detect the context of the call and stop transcribing if it’s personal. On top of that, agents can create a blocked number list to further ensure their privacy.

START UNLOCKING THE INSIGHT HIDDEN IN EVERY CALL

In today’s data-driven world, you can’t afford to lose visibility just because a call happens on a mobile.

Activate Smart Mobile and start capturing the value of every business call.