Sales & Marketing

Automatic dialling: Just for call centres, or for sales teams too?

Enreach 29/08/2024
Clock icon 2 min
Hombre comercial sonriendo mientras habla con un lead usando automarcador
Level: Beginner

When we think of auto dialers, the first thing that comes to mind is call centre agents on the phone all the time. However, the same technology can be a valuable asset to a company’s sales department.

WHAT ARE THE BENEFITS OF AUTOMATED DIALLING FOR A SALES TEAM?

1. TALK TO MORE LEADS EVERY DAY

By eliminating the need to manually dial numbers and wait for calls to connect, our sales team can focus on what really matters: talking to customers and closing deals. 

This means more productive conversations every day and more business opportunities.

2. STOP WASTING TIME ON VOICEMAIL

There’s nothing more frustrating than wasting time listening to a customer or prospect’s voicemail.

Advanced diallers can detect when a call reaches voicemail and automatically disconnect the call to dial the next number. This maximises our team’s time.

3. SCHEDULE AUTOMATIC CALLBACKS

If a lead doesn’t respond, our sales reps don’t have to spend time manually setting reminders to call them back.

Automatic dialers can schedule a call back at the time we’ve specified, ensuring that no lead is left without follow-up.

4. PREVENT LEADS FROM GOING COLD

In sales, time is of the essence. A lead that isn’t contacted quickly can go cold and the opportunity can be lost.

By automating dialing and reducing administrative tasks, automated dialers allow our sales team to act immediately, ensuring that leads are contacted while they’re still interested.

5. AFFORDABLE FOR BUSINESSES OF ALL SIZES

One of the best things about autodialers is that they are accessible to businesses of all sizes. You don’t have to be a large corporation to benefit from this technology.

There are solutions on the market today that allow you to have an automated dialler for less than £30 per user.

IS IT WORTH IT TO AUTOMATE DIALLING?

Given the reasonable investment and the positive impact on your team’s efficiency, the answer is yes.

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