Customer service

10 essential features to look for in a contact centre software

Enreach 03/05/2024
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Mujer sonriente trabajando en un contact center
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What Is the Value of Customer Self-service in the Digital Age?

20/08/2021
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4 Keys to Empathize with the Customer through Digital Channels

18/08/2021
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How to Automate Calls for a PBX or Call Center with an Advanced IVR

17/08/2021
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How Chatbots Can Increase Business Productivity

11/08/2021
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What Benefits does Outsourcing a Call Center Have for Travel and Tourism Companies?

09/08/2021
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The ‘Hello’ that Can Increase the Profitability of Your SMB

04/08/2021
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10 Tips to Provide Excellent Customer Service in a Call Center

02/08/2021
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A Single WhatsApp Message and the Possibility of Customer Loyalty Forever

28/07/2021
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Are Remote workers More or Less Productive Than in the Office?

27/07/2021
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5 Key Benefits of a Cloud Contact Center 2.0

22/07/2021
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