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Challenges of AI in customer service: Summary of the second CX Brunch

Enreach 30/04/2024
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Alfred, CEO of Enreach ES, welcoming CX Brunch attendees
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News | Clock icon 4 min

Challenges of AI in customer service: Summary of the second CX Brunch

30/04/2024
Customer service | Clock icon 3 min

How to take customer service to the next level with a chatbot

25/04/2024
News | Clock icon 2 min

Closure of ADSL exchanges pushes Spanish companies towards VoIP

18/04/2024
Sales & Marketing | Clock icon 2 min

How to prioritise leads with an autodialer to increase conversions

11/04/2024
Customer service | Clock icon 6 min

10 examples of AI automation to help agents work faster

09/04/2024
Customer service | Clock icon 8 min

How to conduct CSAT surveys in customer service

02/04/2024
Customer service | Clock icon 2 min

Artificial Intelligence: One of the solutions to the forthcoming Spanish Customer Service Law

28/03/2024
Sales & Marketing | Clock icon 2 min

Power Dialer vs. Predictive Dialer

26/03/2024
Customer service | Clock icon 6 min

How contact centre software can help you manage customer waiting times

19/03/2024
News | Clock icon 4 min

EU Artificial Intelligence Act

14/03/2024
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