Business Phone Systems

The Future of Business Mobility in the Next 5 Years

Enreach 23/11/2017
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The trend towards business mobility maintains a path of constant growth and more and more accelerated, for more than a decade. However, IT managers and teams in each organization make different use and management of mobile devices. Therefore, it is interesting to see the trends in relation to the future of enterprise mobility in the next 5 years.

For example, some of them give absolute prominence to security, others; instead, focus on other areas such as spending and investment management or improving the user experience and customer service. In this sense, despite the fact that each company has a unique approach, many of the difficulties faced by IT departments in addressing the complexity of an enterprise mobility environment are similar.

Based on this reality, the company MOBI Wireless Management, LLC has prepared a comprehensive report under the title “Enterprise Mobility in 2017 and What Comes Next”, which reveals the current situation of the business mobility market, as well as its future prospects. For the preparation of this report, MOBI has consulted IT decision makers who lead the largest global mobility programs in the world.

What opportunities and challenges do mobility managers face today?

The pace of innovation in the enterprise mobility industry generates the potential needed for a rapid improvement of the company, but how do decision makers take advantage of mobile technology to create business opportunities and competitive advantages?

  • Employees who work in an office still have traditional telephones, but almost 25% of companies plan to eliminate them soon, including 15% in the next 12 months.
  • 61% of the majority of IT decision makers believe that at least half of a wireless service provider’s monthly bill is spent on surplus.
  • 91% of IT decision makers believe that their company has a widely implemented business mobility policy followed by employees.
  • More than half of those responsible for IT decisions have already implemented CYOD (‘Choose Your Own Device’) and BYOD (‘Bring Your Own Device’) policies.
The future of business mobility in the next 5 years

Will companies depend on robots to do all the work or will human labor take advantage of mobile technology to discover greater productivity and efficiency? The future of business mobility is exciting, since it presents a virtually unlimited number of possibilities, making it almost impossible to predict. However, decision makers around the world have their eyes set on various advanced mobile devices and technologies:

  • At least 50% of IT decision makers expect that M2M devices and virtual assistants will be common in all companies. Likewise, laptops, smartphones and tablets will also be essential tools for the business.
  • 57% of IT decision makers believe that employees will have their own virtual assistants.
  • 48% of IT decision makers believe that Apple’s Windows 10, DEP / VPP and / or Microsoft EMS solutions will help unify the management of all business technologies in a single platform.

Understanding current business mobility trends and how leading brands are securing technology is crucial, but more advanced digital transformation efforts are already using this information to prepare for tomorrow’s IT challenges.

While each organization approaches and designs strategies differently for their future, it is important that IT decision makers around the world plan ahead to position their employees for innovation and long-term success.

IT decision makers believe that the enterprise mobility industry will focus on three key trends over the next 5 years: the promotion of mobile devices, the maximization of returns on IT investments and advanced automation/Artificial Intelligence (AI).

Successfully managed business mobility also means significant cost savings for companies, better communication with employees and greater efficiency of the workforce. For most IT leaders, the automation capabilities of advanced robotics and artificial intelligence will enable a reorientation of workers to more strategic business tasks.

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