masvoz, a company with more than 17 years of experience in communications services for businesses, continues its objective of improving efficiency in the most important processes of Spanish companies and has announced the Ms Teams Direct Routing solution to enable PSTN calls in Microsoft Teams, one of the most widely used business collaboration applications on the market.
Now that telecommuting has become a common model in the business fabric, applications such as Teams have become essential to maintain work activity. In this sense, masvoz offers this integration to achieve one of the most powerful collaborative tools on the market, by adding this cloud-based voice solution.
With this integration, companies will be able to adapt their communication systems in an agile way and as it is cloud technology, they will be able to save time and money by dispensing with local facilities. In addition, thanks to its wide scalability and the pay-per-use model, it allows small and medium-sized companies to boost their digital transformation processes.
With the masvoz solution, users will be able to manage calls from Teams using company numbers, direct them to the most appropriate person using cutting-edge bots, as well as send messages, make videoconferences and share files from a single application and through any device with Internet connection.
All this takes place in a secure environment, since the platform incorporates native Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) encryption.
Microsoft Gold Partner
Enreach, masvoz’s parent company, is Microsoft’s gold partner, a badge that recognizes excellence, commitment and experience in brand technologies and directly endorses the different integrations between platforms.
“Combining different platforms into one, now that telecommuting is here to stay, is a way to facilitate communications and collaboration in the business environment. That is why we believe that this alliance will be of great help for all types of companies to join intelligent communications,” says Santi Vernet, CCO of masvoz.