AI for HR: Free yourself from multitasking during interviews

There’s a new job opening and you get that mixed feeling. On the one hand, you’re excited to meet new people – after all, that’s the part of your job you love the most. But on the other hand, you know what’s coming: sifting through dozens of applications, scheduling calls and interviews with multiple candidates each day, and clearing your schedule just enough to keep up with your regular responsibilities.

Whether you work in-house or for an external consultancy, if you’re part of an HR team with an active recruitment process, you know that finding the right person can take longer than expected. And each open position adds an extra layer of time and effort.

During your daily meetings, even if you do your best to be present, listen carefully and connect with each candidate, the reality is that you still need to take notes – whether it’s in a notebook, a spreadsheet or your applicant tracking tool – to remember everything and report back to the team.

But what if there was a personal assistant who could remember everything that was said during interviews for you? That’s where AI for HR comes in.

HOW WE PUT AI IN THE HANDS OF HR TEAMS

Artificial intelligence is already embedded into business fixed and mobile phones, desktop applications and meeting rooms to automate all those mechanical tasks that take you away from where you can add value.

As an HR professional, you’re driven by people, and active listening is one of your strongest soft skills. Yet you need to keep track of every little detail in every interview or interview in order to fairly assess each candidate.

Although multitasking in meetings has become the norm, that doesn’t mean it’s best practice. In fact, in the context of an interview, it is your full attention that creates an environment of trust where the candidate feels safe to express themselves naturally. That’s why looking away to take notes can be distracting and make the candidate feel less comfortable. It’s something we’ve come to accept as part of the process, but thanks to AI, it doesn’t have to be.

SHOMI: THE NEW ASSISTANT FOR HR TEAMS

At Enreach, we’re rethinking business communications to give you a personal assistant that protects what matters most in your work: your time.

Shomi, your new personal assistant within Enreach Contact, our all-in-one communications workspace, joins your calls and meetings to:

1. TRANSCRIBE CANDIDATE INTERVIEWS

No need to take notes during interviews. AI listens to the call or face-to-face meeting and transcribes it in real time. This allows you to really listen without missing a beat – verbal or non-verbal.

2. RETAIN INTERVIEW INSIGHTS

After each interview, you can ask Shomi to generate a summary, including the candidate’s experience, availability, technical skills, follow-up dates and more.

3. SIMPLIFY REPORTING TO YOUR TEAM

Instead of reviewing notes from your notebooks and sticky pads, Shomi can email you a meeting summary. This makes it easy to share updates with your team or hiring managers.

SHOMI USE CASE FOR HR DEPARTMENTS

Olivia spends much of her time interviewing candidates to find the perfect match for each vacancy. With several interviews a day and several roles open, keeping track of all the details can be overwhelming.

Now Shomi automatically transcribes her calls, extracting key details such as availability and skills, and outlining agreed next steps. After each call, Olivia receives an email summary that she can easily copy into her applicant tracking system or forward to the hiring manager.

With Shomi, Olivia has taken almost all the administration out of the hiring process and can focus on what she does best: actively listening to people.

WHAT DO YOU NEED TO START USING SHOMI?

Your personal assistant is waiting in the desktop application of Enreach Contact, our hosted PBX system that brings together voice, chat and video calls. You can receive and manage internal and external communications from any device – desk phone, mobile or PC – and continue working wherever you are.

Shomi is installed with the latest version of Enreach Contact and is available free of charge to all users until 1 July.

TRY ENREACH CONTACT TODAY