AI for HR: Free yourself from multitasking during interviews

There’s a new vacancy, and you get that mix feeling. On one hand, you’re excited to meet new people —after all, it’s the part of your job you love most. But on the other, you know what’s coming: sorting through dozens of applications, scheduling calls and interviews with multiple candidates each day, and clearing your schedule just enough to keep up with your regular responsibilities.

Whether you work in-house or for an external consultancy, if you’re part of an HR team with active hiring processes, you know that finding the right fit can take longer than expected. And every open position adds an extra load of time and effort.

During your daily meetings, even if you do your best to be present, to listen carefully and build a connection with each candidate, the reality is that you still have to take notes —whether it’s in a notebook, a spreadsheet, or your applicant tracking tool— to be able to remember everything and report back to the team.

But what if there were a personal assistant who remembered it all for you during interviews? That’s where AI for HR comes in.

HOW WE PUT AI IN THE HANDS OF HR TEAMS

Artificial intelligence is already embedded into business landlines and mobile phones, desktop apps and meeting rooms to automate all those mechanical tasks that prevent you from focusing on where you truly add value.

As an HR professional, you’re driven by people, and active listening is one of your strongest soft skills. Yet, in every call or interview, you have to keep track of every little detail in order to fairly assess each candidate.

Even though multitasking in meetings has become the norm, that doesn’t mean it’s a “best practice.” In fact, in the context of a job interview, your full attention is what creates an environment of trust, where the candidate feels safe to express themselves naturally. That’s why looking away to take notes can be distracting and might make the candidate feel less at ease. It’s something we’ve come to accept as part of the process, but thanks to AI, it no longer has to be.

SHOMI: THE NEW ASSISTANT FOR HR TEAMS

At Enreach, we’re rethinking business communication to bring you a personal assistant that protects what matters most in your work: your time.

Shomi, your new personal assistant inside Enreach Contact, our all-in-one communication workspace, joins you in your calls and meetings to:

1. TRANSCRIBE CANDIDATE CONVERSATIONS

No need to take notes during interviews anymore. AI listens to the call or in-person meeting and transcribes it in real time. This lets you truly listen without missing a beat—verbal or non-verbal.

2. RETAIN INTERVIEW INSIGHTS

After every conversation, you can ask Shomi to generate a summary including what experience the candidate has, their availability, tech skills, follow-up dates, and more.

3. SIMPLIFY REPORTING TO YOUR TEAM

Instead of having to rework notes from your notebooks and sticky pads, Shomi can send you a meeting summary by email. That way, you can easily forward updates to your team or hiring managers.

SHOMI USE CASE FOR HR DEPARTMENTS

Olivia spends much of her time speaking with candidates, trying to find the perfect match for each vacancy. With several interviews per day and multiple open roles, keeping track of all the details can become overwhelming.

Now, Shomi automatically transcribes her calls, extracts key details like availability and skillsets, and outlines agreed next steps. After each conversation, Olivia receives a summary via email that she can easily copy into her applicant tracking system or forward to the hiring manager.

With Shomi, Olivia has eliminated nearly all the administrative work from the hiring process and can focus on what she does best: actively listening to people.

WHAT DO YOU NEED TO START USING SHOMI?

Your personal assistant is waiting inside the desktop app of Enreach Contact, our hosted PBX system that brings together voice, chat, and video calls. You can receive and manage internal and external communication from any device—desk phone, mobile, or PC—and keep working wherever you are.

Shomi installs with the latest version of Enreach Contact and is available free for all users until July 1st.

TRY ENREACH CONTACT TODAY