Business Phone Systems

Enterprise Mobility: Key Trends and Challenges in 2017

Enreach 07/06/2017
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About 7 out of 10 companies believe that mobility is a priority, so we are witnessing a widespread adoption of enterprise mobility solutions that, according to Nasscom, will reach an investment of 140 billion dollars per year by 2020.

But mobility remains an emerging technology in a fluid and changing space, so that success depends not only on the adoption of new trends, but also on meeting the challenges they pose. Below, we present the latest trends to follow in terms of business mobility, and the challenges to overcome in the remainder of 2017.

Appearance and proliferation of complementary applications

It is no longer a question of replicating at the mobile level all the functions of a desktop application, but of creating complementary applications, that is to say, applications whose mission is to facilitate a specific function, both internally and in the face of customers. However, Gartner estimates that the demand for enterprise mobile applications is five times greater than the available development capacity, leading to a talent crisis that needs to be resolved in order not to lose productivity or possibilities.

BYOD, from trend to norm

The benefits of efficiency and productivity brought by the “Bring Your Own Device” culture, coupled with the growing popularity of mobility applications, have elevated the BYOD category from the trend to the norm established in many companies. However, this entails new challenges, particularly in terms of safety and workflow. Protecting employees’ devices and centralizing their management are key issues that need to be addressed without the privacy of workers being compromised.

Accelerating migration to the cloud

Greater maturity, reliability, flexibility, availability, and lower cost have accelerated the migration of business solutions to the cloud. But security remains a pending challenge, which is favoring hybrid solutions that allow enterprises to host critical applications locally while maintaining others in the cloud.

Artificial intelligence boom

Taking advantage of the features offered by virtual assistants like Siri or Cortana, more and more business applications are becoming “smart”, allowing users to control heating, lighting or security. This increased AI penetration makes the company more reliant on technology, and security becomes even more important. The responsibility for ensuring effective security rests with the company, which must adopt an approach focused on the effective management of threats and the identification of potential vulnerabilities and specific threats of the operating system.

Promotion of citizen developers

The growing demand for enterprise applications has favored the growth of increasingly intuitive and user-friendly application development platforms, and this in turn has boosted the growth of so-called “citizen developers”, for example, people who take advantage of these Development platforms to create applications on the fly, without prior knowledge in coding. Thus, new challenges arise in regards to halfway implementations, lack of control and security risks.

Taking advantage of these latest trends while taking the necessary strategies to meet the new challenges they pose is the key to the success of companies in mobility.

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