3 key features of mobile phones for business

Level: Beginner

Smartphones go far beyond making calls; we use them for entertainment applications, managing our bank accounts and even for work.

According to the latest data from Statista, Spain is the second country with the highest number of people working from their mobile phones, with almost 60% of adults using these devices for work-related purposes. That’s why it’s important to consider which features in business mobile phones offer an advantage to the professionals who use them.

WHAT FEATURES ADD VALUE IN THE PROFESSIONAL ENVIRONMENT?

1. MAKE AND RECEIVE CALLS FROM THE SWITCHBOARD

Even on a mobile device, we can use all the advanced calling features we would have on a fixed line: create welcome messages and IVR menus, put a call on hold, mute the microphone, etc.

With the switchboard application, we can access all these features very intuitively. If we use a business SIM card that is integrated with the switchboard, we can also use shortcuts for functions that are not natively available on the device.

2. TRANSFERRING INTERNAL AND EXTERNAL CALLS

Another remarkable voice feature is the ability to transfer any call. It doesn’t matter if it’s a customer or a colleague calling us, we can put them through to the right person by checking their availability or transferring the call directly.

Mobile phones that aren’t really business-orientated, because they’re not connected to the company switchboard, prevent us from making these types of transfers.

3. CHATTING AND VIDEO CALLING

Even on the move, we can communicate internally and externally from a single device to make calls, video calls, chat (individually or in groups) and share photos or files.

We can also easily import the contact list from our device, search for colleagues and add clients, suppliers, etc.

BOTTOM LINE

This device ensures that even when we’re not in the office, we stay in touch with the rest of the company, don’t miss customer calls and maintain our brand image.

By staying connected to the switchboard, we can enjoy all the benefits of advanced telephony, keep a call and conversation history, exchange messages with our team and ultimately work without limitations.

Are you considering mobile telephony for your business? The direct line to our experts is always open.