News

We have won the 2026 Platinum CX Award for Best IT Project in BPO & Back Office Solutions

Enreach 18/06/2026
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Enreach and Servinform representatives collect the 2026 Platinum CX Award for best IT project in BPO
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10 examples of AI automation to help agents work faster

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A legal & tech checkpoint for contact centres: a summary of the fourth edition of the CX Brunch

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Auto-diallers 101: 2025 guide for call centres and sales teams

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WhatsApp Business Calling: voice & chat for customer service teams

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Tips for creating an effective Lead-Gen chatbot

25/09/2025
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Enreach telephony solutions will not be affected by the immediate changes in Microsoft Teams

11/09/2025
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4 must-have tools for outbound call centres

04/09/2025
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From contact centres to experience centres: the evolution of customer service teams

02/09/2025
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AI mobile for logistics: never miss what drivers and customers say

07/08/2025
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Mobile call recording in banking: Security and MiFID II compliance

31/07/2025
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