Customer service

How not to lose quality when using a chatbot to automate responses

Enreach 08/07/2024
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Mujer joven con smartphone en su mano chateando con chatbot
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Blog

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New Spanish Customer Service Law 2024

29/02/2024
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We talked about AI in the contact centre: Recap of the first CX Brunch

27/02/2024
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How the new Spanish law on customer service is going to affect your business

22/02/2024
Business Phone Systems | Clock icon 1 min

Why use 900 lines for customer service

20/02/2024
Customer service | Clock icon 1 min

6 software every contact centre should have

15/02/2024
Customer service | Clock icon 3 min

3 uses of AI in customer service that save time for customers and call centres

13/02/2024
Business Phone Systems | Clock icon 3 min

Basics of choosing your company’s customer service number

08/02/2024
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We’re hosting our first CX Brunch in partnership with Webpilots

01/02/2024
Customer service | Clock icon 2 min

Differences between call centre software and contact centre software

30/01/2024
Business Phone Systems | Clock icon 1 min

Spanish regulations on toll-free numbers for businesses

25/01/2024
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