Customer service

Differences between call centre software and contact centre software

Enreach 30/01/2024
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Five Tactics To Retain The Best Agents Of A Call Center

01/08/2019
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5 Key Emotions To Ensure User Loyalty

30/07/2019
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4 Key Performance Points In Contact Centers

24/07/2019
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3 Metrics To Make An Accurate Prediction In The Planning Of A Call Center

23/07/2019
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The Unified Communications Market Will Reach 167.1 Billion In 2025

18/07/2019
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Five Global Trends That Will Affect The Workplace

16/07/2019
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The Market For Cloud Telephony Services Will Grow By 16.4% Per Year Until 2023

11/07/2019
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Sentiment Analysis Helps To Gain Efficiency In User Service

09/07/2019
Business Phone Systems | Clock icon 3 min

What Digital Transformation Trends Are Highlighting In 2019?

04/07/2019
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How To Make The Contact Center More Attractive For Hiring Agents?

02/07/2019
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