News

Challenges of AI in customer service: Summary of the second CX Brunch

Enreach 30/04/2024
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Alfred, CEO of Enreach ES, welcoming CX Brunch attendees
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Blog

Business Phone Systems | Clock icon 3 min

What Is An IVR (Interactive Voice Response)?

01/04/2019
Business Phone Systems | Clock icon 2 min

The Global VoIP Market Will Reach 93.2 Billion Dollars In 2024

27/03/2019
Customer service | Clock icon 5 min

5 Objectives To Implement An Omnichannel Contact Center

26/03/2019
Customer service | Clock icon 3 min

How To Transform The Users’ Experiences With Cognitive Call Centers

20/03/2019
Customer service | Clock icon 3 min

6 Factors To Consider In Chat Bots For Customer Service

19/03/2019
Customer service | Clock icon 4 min

How To Be A good Team Leader In A Call Center?

13/03/2019
Business Phone Systems | Clock icon 4 min

6 Key Business Mobility Trends In 2019

12/03/2019
Customer service | Clock icon 3 min

What Skills Do Call Center Agents Need To Have?

06/03/2019
Customer service | Clock icon 3 min

How Does Artificial Intelligence Influence Customer Service?

05/03/2019
News | Clock icon 2 min

The MWC19 Focuses On Applied Artificial Intelligence, 5G And Folding Mobiles

28/02/2019
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