News

76% of customers who have interacted with AI have had a positive experience: conclusions from the first Enreach Congress

Enreach 21/11/2023
Clock icon 2 min
Discover
Search icon

Blog

Customer service | Clock icon 4 min

The Importance Of Call Center Agents In The Customer Experience

17/07/2018
Business Phone Systems | Clock icon 3 min

7 Aspects To Take Into Account When Choosing a Virtual PBX

12/07/2018
News | Clock icon 3 min

Five Emerging Trends In The Workplace Of The Future

10/07/2018
Business Phone Systems | Clock icon 3 min

The SIP Trunk Market Will Reach 53 Million Dollars In 2021

05/07/2018
Customer service | Clock icon 4 min

8 Ways in Which CMOs and CXOs Can Use Contact Center Analytics

03/07/2018
Customer service | Clock icon 4 min

7 Basic Skills That a Call Center Agent Should Have

26/06/2018
Business Phone Systems | Clock icon 3 min

73% of Organizations Say That their Applications Will Be SaaS in 2020

21/06/2018
Customer service | Clock icon 3 min

7 Trends to Define the Personnel Management Strategy in a Call Center

19/06/2018
Business Phone Systems | Clock icon 2 min

BYOD, a Growing Business Mobility Trend

14/06/2018
Business Phone Systems | Clock icon 3 min

Digital Transformation Drives The Adoption Of Cloud Communications

12/06/2018
Bell icon Subscribe
✖