Customer service

Celebrating the 3rd edition of the CX Brunch in Madrid to discuss legal and technological challenges

Enreach 11/03/2025
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Cabecera de la tercera edición del CX Brunch
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Customer service | Clock icon 3 min

Celebrating the 3rd edition of the CX Brunch in Madrid to discuss legal and technological challenges

11/03/2025
News | Clock icon 3 min

Our CEO speaks on COPE about the new regulation against telephone fraud in Spain

06/03/2025
Business Phone Systems | Clock icon 2 min

Farewell, Skype: what are the alternatives?

04/03/2025
News | Clock icon 2 min

How does the TDF/149/2025 legislation affect your company’s calls and SMS?

25/02/2025
Business Phone Systems | Clock icon 3 min

The importance of integrating telephony, video calling and chat in a law firm

20/02/2025
Customer service | Clock icon 4 min

9 call centre metrics to measure customer satisfaction

13/02/2025
Sales & Marketing | Clock icon 3 min

What is cold calling?

11/02/2025
Customer service | Clock icon 4 min

How to protect customer data when using a chatbot

06/02/2025
Business Phone Systems | Clock icon 3 min

5 foolproof tips to set up your hosted PBX perfectly

04/02/2025
Customer service | Clock icon 4 min

3 tips for implementing AI in customer service without compromising CX

23/01/2025
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