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The role of employees in digital transformation

Enreach 18/05/2017
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A recent study by PwC under the title “Work-life 3.0: Understanding How We’ll Work Next” shows that in this process of digital transformation initiated by companies of all sizes and sectors, there is still a long way to go if what is wanted is to achieve maximum productivity and efficiency, increase the retention rate of employees, and so on.

In this sense, although most of the 1,385 employees surveyed affirm that they like their work, the truth is that under this general statement there are many discrepancies. Thus, the vast majority of workers do not give the management of their company a high score, and although half claim to find the balance between work and personal life, only 34% confess to have achieved. On the other hand, only 36% consider that their opinions are taken into account at work, and the same percentage ensures they feel appreciated at work.

As for personal and professional growth, many feel stuck in their jobs: only 33% say they have had opportunities to learn and grow in work over the past year.

As a result of the above, employee loyalty becomes a weak and questionable factor. So much so that three out of ten workers expect to change jobs within the next six months, and 38% expect this change to occur next year.

These figures differ by age group as the study shows that younger workers are more likely to have attitudes contrary to their employer: almost half of the Z generation and a third of the Millennials consider likely or likely to change Of work in the next six months, compared to only 19% of their senior counterparts.

These differences are aggravated by the fact that employers are often oblivious to these frustrations felt by employees. Thus, 62% of employers surveyed consider that their relationship with employees is “a committed partnership”, while employees are more likely to consider this relationship as a “marriage of convenience” or a “casual friendship.”

With regard to the availability of resources, half of the executives believe that their employees have the resources to do their work, however, only 39% of workers agree with this statement.

This study also reveals another, oddly enough aspect: 43% of small businesses employees claim to be happy at their job, compared to only 27% of their counterparts in large companies.

And in terms of flexibility, small businesses also seem to take the lead. While 86% of large-company workers would like to work from home one or more days a week, only 26% do. In contrast, more than half of small business workers claim to enjoy this benefit.

In this way, the work developed by PwC is a valuable source of information that highlights the reality of digital work, with special emphasis on the current distortions and thus marking the way that companies should take to improve.

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