What Are The Benefits Of Toll Free Numbers For B2B Communications?

A toll free number is a type of telephone number used by companies, organisations and governments to promote their brands and build trust with their customers or citizens.

Toll free numbers are more flexible than traditional landlines that can only be accessed within the boundaries of their respective region or country. And nowadays, these numbers are more used by companies.

In this post, we will see how toll free numbers work and their benefits.

Why Get a Toll Free Number?

A toll-free number is a phone number that can be called at no additional cost. Mostly, businesses use toll free numbers to offer customer service or sales support.

In addition to being free for the caller, toll-free numbers have a few other benefits. For example, they make it easier for people who live outside the local area to communicate with the company. That’s because they don’t need to know your local area code before dialling.

It’s also convenient if your business runs 24 hours a day, since someone can always reach a toll free number. And when you use it, people won’t be able to tell where you are, which could be important for privacy reasons.

How Do the Toll Free Numbers Work?

To understand how toll free numbers work, it’s important to first understand the Public Switched Telephone Network (PSTN). The PSTN is a global system of interconnected telephone lines, switches, and other equipment that allows callers to connect to each other.

When a call is made from your home phone, the signal is routed through the PSTN to the phone of the person you are calling. Mobile phones do not use PSTN; instead, calls are transmitted over mobile networks. In most cases, this means that you have to pay for both sides of a conversation, even when connected to a WiFi network or using data roaming when calling another person on their mobile phone.

For example, if you’re talking to a friend abroad and you can’t reach them on a landline, the provider will usually charge long distance fees because they still need to go through the PSTN. A toll free number can help solve this problem because it allows people in two different places to communicate with each other without being charged any long distance fees.

Benefits of Having a Professional Toll Free Service Provider

Enreach, the market leader in IP telephony and unified communications as a service (UCaaS) in Europe, has 900 lines that offer many benefits for companies:

1) The Best Professional and Free Attention

900 lines are toll-free, easy-to-remember national numbers with the ability to handle a high volume of incoming calls. Select the corporate number that offers the highest profitability for your brand.

2) Maximum Accessibility Worldwide

You can hire 900 lines (toll free) from more than 70 countries around the world. Answer calls from the office of your choice and in the user’s language. It offers the service of a top brand, both nationally and internationally.

3) Much More than Phone Numbers

Add the value of smart telephony by contracting 900 lines. Enjoy dozens of advanced telephony features in each number. Get much more out of your calls, adding productivity and efficiency.

4) Your Telephony, Always Under Control

Manage your 900 lines through a single control panel. A practical and intuitive tool, accessible 24 hours a day from any device connected to the Internet. It has never been so easy to manage your telephony and know all the information of your plan in real time.

What Are the Advantages of 900 Lines?

Toll-free number services are now available to everyone and offer various benefits for businesses of all sizes at affordable costs. Toll-free numbers make it easy for customers to contact a business with an urgent problem or question. If an organisation operates in multiple countries, having a toll-free number makes it easy for foreign customers to communicate seamlessly.

Therefore, companies of all kinds such as travel agencies, professional services, medical consultations and many more can use them.