Customer service

CRM vs. contact centre software: Where does one end and the other begin?

Product User 05/03/2024
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5 Changes That Will Transform Workspaces in 2018

30/01/2018
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Why Do Companies Opt for Unified Communications in the Cloud?

25/01/2018
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8 Predictions of the Call Centers that will Improve the CX in 2018

23/01/2018
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10 Emerging Trends in the Workplace

18/01/2018
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The 6 Best Practices in Omnichannel Customer Service

16/01/2018
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The UCaaS Market Will Reach 96,000 Million Dollars in 2023

11/01/2018
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The 10 Skills That a Great Contact Center Manager Needs

09/01/2018
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The Ultramobility, a New Trend of Teleworking to Take Into Account

03/01/2018
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5 key trends in the workplace for next 2018

27/12/2017
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Why are agents key to the future of customer service?

21/12/2017
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