According to a new report from Grand View Research, Inc., it is estimated that the unified communications market will reach 167.1 million dollars in 2025, with a compound annual growth rate (CAGR) of 16.8%. The adoption of UC solutions in companies will be driven by a change in the dynamics of the workforce, a growth in unified communications as a service (UCaaS) and the virtualization of data and devices.
In addition, it is expected that the use of cloud-based solutions for rapid and uninterrupted communication between organizations will have a positive impact on market growth. In fact, companies are implementing cloud-based collaboration solutions in several time zones to improve the productivity of their mobile team members.
The growing adoption of unified cloud-based communication platforms is enabling geographically dispersed teams to work together and collaborate in real time through voice and videoconferences. The transition to the cloud is also allowing companies to curb spending by adopting a pay-per-use model.
On the other hand, the growing demand for UC solutions is opening up opportunities for suppliers to launch advanced versions of team collaboration software for companies. Therefore, they will focus on offering new solutions with diverse features, including support for audio and videoconferences, email platforms, instant messaging and unified messaging. As a result, the market is expected to witness a convergence of voice communication, video communication, synchronous communication (exchange of information over the Internet in real time) and other communication tools.
What Are The Key Conclusions Of The Report?
- The segment of hosted UC solutions will register a significant CAGR until 2025 due to a greater implementation of UCaaS solutions in the companies.
- Health care applications will be developed at a CAGR of 20% in the next 6 years, due to a greater adoption of videoconferencing tools for remote patient monitoring.
- The SMBs segment will grow at the fastest pace until 2025, due to the growing need for an efficient unified infrastructure to improve communication capabilities.
- The audio conference and videoconference are prepared to maintain a constant growth until 2025, due to the growing deployment of visual communication tools in companies.
- Asia Pacific will be the fastest growing regional market, due to the emergence of local service providers that will offer various UC solutions.